Experience

Betten Baker Automotive Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• General Manager

  • Aug 2021 - Present

• General Sales Manager

  • Jan 2019 - Aug 2021



Garber Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales & Leasing Consultant

  • Jan 2016 - Jan 2019

  Product Selection, Demo, Locate Credit Analysis Delivery & Followup Product Selection, Demo, Locate Credit Analysis Delivery & Followup



Subprime Dealer Services

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Area Sales Manager

  • Jul 2015 - Jan 2016

  Handled incoming/outgoing calls from dealers Responded to inquiries Resolved problems and corrected errors Provided BK, trigger, and OTL quotes Used consultative selling techniques to provide leads for dealer personnel Closed deals over the phone Processed credit/payment information Followed up clients to answer questions Handled incoming/outgoing calls from dealers Responded to inquiries Resolved problems and corrected errors Provided BK, trigger, and OTL quotes Used consultative selling techniques to provide leads for dealer personnel Closed deals over the phone Processed credit/payment information Followed up clients to answer questions



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Route Sales Representative

  • Apr 2014 - May 2015

  Grew the business profitably by performing better than plan on both sales and unsaleables. Controlled warehouse inventory through efficient and accurate BIN ordering. Controlled truck inventory through accurate account servicing. Ensured visual prominence and accessibility for impulse purchases. Supervised account merchandisers. Provided constructive feedback for improved future performance. Worked closely with account managers to achieve desired sales goals. Defined clear… Show more Grew the business profitably by performing better than plan on both sales and unsaleables. Controlled warehouse inventory through efficient and accurate BIN ordering. Controlled truck inventory through accurate account servicing. Ensured visual prominence and accessibility for impulse purchases. Supervised account merchandisers. Provided constructive feedback for improved future performance. Worked closely with account managers to achieve desired sales goals. Defined clear targets/objectives and communicated them to other team members. Reviewed sales, customer concerns, and new opportunities to drive business.

• Bulk Customer Representative

  • 2011 - 2015

  Developed sales strategies targeted specifically toward Meijer stores. Communicated successes and opportunities with my team, as well as upper management. Wrote future orders for a variety of bulk accounts. Controlled store inventory and eliminated out-of-stocks Worked with a team of merchandisers to ensure quality service at the store level. Provided objectives to merchandising team on a daily basis. Collaborated with warehouse and delivery drivers to monitor efficiency and… Show more Developed sales strategies targeted specifically toward Meijer stores. Communicated successes and opportunities with my team, as well as upper management. Wrote future orders for a variety of bulk accounts. Controlled store inventory and eliminated out-of-stocks Worked with a team of merchandisers to ensure quality service at the store level. Provided objectives to merchandising team on a daily basis. Collaborated with warehouse and delivery drivers to monitor efficiency and service quality.



MORLEY COMPANIES, INCORPORATED

• Saginaw, MI

• GM Webchat Representative

  • May 2010 - Aug 2011

  Inbound calls Outbound calls Utilized information database to quickly answer customer inquiries including: incentives, promotions, dealer/vehicle location, specifications, etc. Exhausted resources to provide maximum information. Worked closely with team members to share and receive information. Provided feedback to management for improvement of tools and resources. Conducted multiple chats simultaneously and maintained high scorecards. Inbound calls Outbound calls Utilized information database to quickly answer customer inquiries including: incentives, promotions, dealer/vehicle location, specifications, etc. Exhausted resources to provide maximum information. Worked closely with team members to share and receive information. Provided feedback to management for improvement of tools and resources. Conducted multiple chats simultaneously and maintained high scorecards.