Experience

Agency for Healthcare Admininstration

• Hospitals and Health Care
• 200 - 300 Employee

• Government Operations Consultant III

  • Jun 2012 - Present

  -Coordinates rule promulgation and legislative bill analysis for the Health Quality Assurance Division-Manages preparation of materials relating to special project requests from the Agency Secretray and/or Governor's office to the Division-Training of Division staff on rule promulgation and legislative bill analysis-Directs completion of the Division's participation in the development of strategic plans, long range program plans, legislative budget requests, and legislative proposals-Administrator for the internal SharePoint site for the Division; includes creation and updating of site pages-Act as liaison for the Division between the Agency's legislative affairs office, legislators, and legislative committee staff including preparation of responses to information requests during legislative session



Florida Health

• United States
• Government Administration
• 700 & Above Employee

• Contract Manager

  • Dec 2009 - Jun 2012

  - Drafted, offered, and executed contracts and/or amendments to acute care hospitals through funding by the federal office, Assistant Secretary for Preparedness and Response- Managed executed contracts to ensure deadlines of contract requirements are met- Received, reviewed and processed invoice submissions from contracted providers- Conducted programmatic monitoring reviews of contracted providers- Provided technical support and training workshops to contracted providers- Participated in the Public Health and Preparedness Strategic Planning process- Involved in process mapping of work environments

• Administrative Assistant

  • May 2006 - Dec 2009

  - Assisted in legislative proposals and promulgation of rules- Coordinated special events for the bureau- Assigned as web manager and administrator/trainer for web based systems- Involved in process mapping of work environments- Involved in quality improvement process utilizing scorecards- Coordinated and administered travel and financial procedures- Drafted sensitive communications for high level government officials- Selected and lead various committees- Editor and designer of the quarterly newsletter- Provided administrative support for the executive section of the bureau

• OPS Operations Analyst/Administrative Secretary

  • Aug 2004 - May 2006

  - Assisted in preparation of all materials for trauma center site surveys- Assisted the Executive Community Health Nursing Director on meeting objectives of various federal grants and projects- Fielded phone calls and emails to the office- Assisted in the creation and distribution of various reports to internal and external partners- Created PowerPoint presentations for the Executive Community Health Nursing Director to present to internal and external stakeholders



Florida Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Financial Services Representative

  • May 2001 - May 2004

  - Registered inpatient, outpatient and emergency room patients into hospital database- Collected co-pays and dues from patients at time of service- Verified health insurance and obtained insurance authorizations when necessary- Audited reports on patients’ accounts to improve cash collections- Coded doctor diagnoses into database for insurance and auditing purposes, utilizing ICD9 codes- Scanned patient account paperwork into information database - Registered inpatient, outpatient and emergency room patients into hospital database- Collected co-pays and dues from patients at time of service- Verified health insurance and obtained insurance authorizations when necessary- Audited reports on patients’ accounts to improve cash collections- Coded doctor diagnoses into database for insurance and auditing purposes, utilizing ICD9 codes- Scanned patient account paperwork into information database



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• PBX Traffic Administrator

  • Aug 1999 - Oct 2000

  - Collected raw data from PBX telecommunication switches from all Walt Disney World locations including Florida, California, and New York- Created spreadsheets and reports for upper level management based on raw data from PBX switches to flag under and over usage in order to maintain proactive budgetary projections and improve cost controls- Implemented quality improvement benchmarks for various departments, obtained monthly measurements and created reports for upper level management- Involved in process mapping of work environments



Brevard County Government

• United States
• Government Relations Services
• 300 - 400 Employee

• Library Technical Processor

  • Aug 1997 - Jul 1999

  - Supervised small staff on a regular basis- Created staff schedules- Worked closely with the director delegating funds and ordering various materials based on collected patron data- Processed and maintained library materials- Created and preformed children’s programs- Worked with patrons answering reference questions and teaching internet web browsing using various search engines- Assisted the circulation desk when needed - Supervised small staff on a regular basis- Created staff schedules- Worked closely with the director delegating funds and ordering various materials based on collected patron data- Processed and maintained library materials- Created and preformed children’s programs- Worked with patrons answering reference questions and teaching internet web browsing using various search engines- Assisted the circulation desk when needed