Planner

• Jun 2021 - Present

As Planner, I consult with and advise various Lafayette neighborhood groups to support healthy neighborhood planning and foster a sense of community within local residents. Some of my key contributions include: ➥ Successfully lobbied the City Council alongside team members for a $2.5MM investment in urban core neighborhoods. ➥ Recruited as a volunteer before transitioning to a paid position in light of exceptional community planning/development skills as well as a strong commitment to public service. ➥ Provide professional planning, support, and technical assistance to assigned neighborhoods. ➥ Develop sustainable plans by documenting and analyzing existing conditions and emerging trends, identifying and evaluating best practices and tools, and making recommendations on a range of policies, actions, or investment opportunities tailored to address specific planning objectives. ➥ Prepare and present staff reports to the Mayor/President, City or Parish Councils, stakeholder organizations, and the general public. ➥ Support the development of maps and data visualizations using ArcGIS. Show less

Administrative Pastor

• Oct 2019 - Present

Destiny of Faith Church is a 1,500-member multi-generational church serving the Southern Louisiana region.⌨ Learn more about our services at: www.destinyoffaith.church As Administrative Pastor, I work closely with the Senior Pastors, Board members, and clergy to manage key administrative, operational, and ministry initiatives for the church.To support the organization’s mission, I routinely engage with community members and establish efficient management processes and policies informed by industry best practices. I also collaborate with a 7-person senior leadership team to provide curated Christian content, maintain the 40K sq. ft. facility, and promote community-based development projects.Among my accomplishments, I have:➥ Administered annual operating budget; ensured the optimal use of organizational resources.➥ Overhauled the organizational structure, establishing an agile volunteer model to recruit and motivate 200+ values-aligned talent of all levels. ➥ Authored the ‘Destiny of Faith’ identity document to articulate the vision and mission statements, foundational scripture, and culture code.➥ Facilitated strategic planning process resulting in an annual ministry plan, budget, and multi-year strategy.➥ Improved community engagement, volunteer recruitment, and mission alignment across organization.➥ Implemented the innovative ‘Go Digital’ campaign; created a mobile application for church members that achieved 92% volunteer adoption and 71% member adoption. ➥ Managed a suite of community events between 2018 and 2019, raising $50K+ in revenue.➥ Implemented a broad pandemic transition plan; successfully retained major pre-Covid donors and members.➥ Directed a range of community outreach initiatives, resulting in $13MM investments in new housing units and community redevelopment projects. Show less

Lead Ministry Director

• Jul 2018 - Oct 2019

The Lead Ministry Director is responsible for ministry capacity building and organizational marketing efforts while building community, young adult ministry, and small groups. The position works in close collaboration with the Senior Pastor, Co-Pastor/Administrator, and the Sr. Associate Pastor. This position works as an equal member of a team of pastors to help cast and shape the vision of the church. Also helping to identify and act on ideas that will enable each ministry and individual within the church to accomplish the role God has designed for them in the church body. Show less

Franchise Owner/Operator

• Feb 2016 - Oct 2019

In 2016, I owned and operated a computer and phone repair franchise to provide iPhone, android, and smart phone repair services across the Houston region. I handled all daily activities necessary for the profitable operation of the business, including: marketing, sales, inventory, customer service, procurement, P&L, talent acquisition, and vendor management. Some of my contributions include: ➥ Identified a suitable location, sourced construction subcontractors, and managed the full construction project from the ground up. ➥ Secured $150K+ in startup capital by negotiating favorable funding terms. ➥ Managed over $25K in MoM revenue. ➥ Maintained strict compliance with franchisor stipulations and best practice guidelines. ➥ Cultivated strong consultative relationships and rapport with clientele to achieve 99%+ customer retention. ➥ Acquired 158 clients within the first 30 days of operation. ➥ Managed the full employment cycle for in-store personnel, including: sourcing, recruitment, onboarding, and training. Show less

Director, Events & Special Projects

• Mar 2017 - Jul 2018

As Director of Events & Special Projects, I was tasked with executing a suite of events to generate revenue and support the organization’s mission of promoting economic growth across the community. Some of the events include: monthly policy luncheons, quarterly regional partner events, quarterly women’s development luncheons, annual diversity events, equity and inclusion programming, and annual regional stakeholders and partner dinners. Here are some of the ways I’ve made positive contributions to business performance: ➥ Achieved 19% average YoY growth in event attendees. ➥ Increased sponsorship revenue by 22%. ➥ Cultivated strategic relationships and partnerships across 9 parishes throughout Acadiana. ➥ Facilitated Leadership Exchange program, a high-profile meeting of business, civic, and government leaders to share insights, discuss challenges, and pioneer solutions. ➥ Expanded the vendor list to include women- and minority-owned businesses. Show less

Account Executive

• May 2014 - Feb 2016

As Business Account Executive, I developed trusted-advisor relationships with new and existing customers to service accounts and achieve key revenue and client retention goals. Among my accomplishments, I routinely capitalized on cross-selling/up-selling opportunities, and maintained the target renewal/retention rate with an average renewal length of 3 years. As Business Account Executive, I developed trusted-advisor relationships with new and existing customers to service accounts and achieve key revenue and client retention goals. Among my accomplishments, I routinely capitalized on cross-selling/up-selling opportunities, and maintained the target renewal/retention rate with an average renewal length of 3 years.

Sales Manager/Assistant Store Manager

• May 2011 - May 2014

As Assistant Store Manager, I was recruited to profitably operate a store with over $2MM in annual revenue. I supported the Store Manager and achieved key business goals by building mentor-mentee relationships with in-store personnel as well as coached client-facing teams on effective up-selling and cross-selling techniques. Some of my additional contributions include:➥ Implemented cohesive strategies to control expenses, improve P&L performance, and shape a best-in-class customer experience.➥ Analyzed in-store data to identify gaps in performance and measure productivity, goal progress, and other KPIs.➥ Employed a consultative, solution-based, and value-added approach to sustainably grow sales. ➥ Positioned the store within the Top 15% across the Gulf region. Show less

Retail Sales Consultant

• May 2009 - May 2011