Experience

Wildeck, Inc

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Director Customer Experience

  • Jun 2022 - Present

  Oversee and provide support for Project Management, Installation and Spare Parts. Develop and implement processes and standards. Provide continuous process improvements to drive results while focusing on customer satisfaction. Oversee and provide support for Project Management, Installation and Spare Parts. Develop and implement processes and standards. Provide continuous process improvements to drive results while focusing on customer satisfaction.



Dorner Mfg. Corp.

• United States
• Industrial Automation
• 100 - 200 Employee

• Manager, Proposal Engineering

  • Dec 2017 - Jun 2022

  Provide direct leadership and supervision over Proposal Engineers and Customer Service Representatives for the Engineered Solutions Group. Responsible for managing process flow and streamlining the custom estimating and order entry process. Implement tools to support effective communication flow with customers, outside sales team, engineering, project management and manufacturing.

• Project Manager

  • Nov 2016 - Dec 2017

  Work with the full range of Dorner products, utilizing both standard and custom equipment to meet customers specific project needs.Projects range is value from $100k to $700k plus. Simultaneously manage multiple projects by interfacing with customers, sales, engineering, manufacturing, purchasing, and management. Determine key milestones and effectively schedule internal resources to meet or exceed agreed upon customer expectations.Travel to support customer meetings and system installations and startup. Show less

• Application Engineer

  • Sep 2014 - Nov 2016

  Created and generated quotes for custom projects through both distribution channels and direct to customer Create preliminary sales drawings of custom potential work in AutoCADProvided design assistance and consultation for potential workSimultaneously maintained numerous projects



The Wagner Companies

• Project Manager

  • May 2008 - Sep 2014

  Responsible for over $1 million in custom work annually and single orders in excess of $150,000 * Provided design assistance and consultation for potential work * Created and generated quotes for custom projects * Processed orders and managed the engineering/ approval drawing process * Tracked manufacturing process and insure order completion to quoted lead- times * Coordinated shipping and proper documentation on international orders * Assisted customers with product installation and maintenance * Simultaneously maintained numerous projects in various states of completion throughout the entire project life cycle * Responsible for payment term execution, delivery of invoices on orders, and tracking payments on orders to insure payment realization * Implemented a new stocking strategy reducing labor cost, on hand inventory carrying costs, and reduced order fulfillment times * Traveled to meet with potential and existing customers Show less



Vogel Engineering

• Assistant Project Manager

  • May 2007 - Aug 2007

  Trained and supervised three employees * Collected data for material takeoffs in the field * Designed and implemented organizational and cost saving initiatives * Created professional reports, Auto CAD drawings, and bids for projects in excess of $300,000 Trained and supervised three employees * Collected data for material takeoffs in the field * Designed and implemented organizational and cost saving initiatives * Created professional reports, Auto CAD drawings, and bids for projects in excess of $300,000



Horizon Retail Construction

• United States
• Construction
• 100 - 200 Employee

• Assistant Project Manager

  • May 2006 - Jan 2007

  Trained and supervised two employees * Coordinated over 30 projects simultaneously * Collected bids for major projects in excess of $500,000 * Negotiated and collected bids in support of projects in 30 different states * Rendered Auto CAD drawings for space development * Observed significant differences in developing contracts between states such as Texas and Hawaii Trained and supervised two employees * Coordinated over 30 projects simultaneously * Collected bids for major projects in excess of $500,000 * Negotiated and collected bids in support of projects in 30 different states * Rendered Auto CAD drawings for space development * Observed significant differences in developing contracts between states such as Texas and Hawaii