Alexander González
Marketing Business Development Consultant at Nomadic6- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
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Francés Limited working proficiency
Topline Score
Bio
Adam Motter
Alex is an outstanding aspiring leader with deep knowledge of the hospitality industry. He is sharp and quick on his feet with a natural ability to problem solve and take care of guests. What really separates him from others is his willingness to step up and take ownership. When I worked with Alex, other hosts would naturally go to him for answers and advice and he always delivered. Any team would be lucky to have an asset as strong as Alex!
Adam Motter
Alex is an outstanding aspiring leader with deep knowledge of the hospitality industry. He is sharp and quick on his feet with a natural ability to problem solve and take care of guests. What really separates him from others is his willingness to step up and take ownership. When I worked with Alex, other hosts would naturally go to him for answers and advice and he always delivered. Any team would be lucky to have an asset as strong as Alex!
Adam Motter
Alex is an outstanding aspiring leader with deep knowledge of the hospitality industry. He is sharp and quick on his feet with a natural ability to problem solve and take care of guests. What really separates him from others is his willingness to step up and take ownership. When I worked with Alex, other hosts would naturally go to him for answers and advice and he always delivered. Any team would be lucky to have an asset as strong as Alex!
Adam Motter
Alex is an outstanding aspiring leader with deep knowledge of the hospitality industry. He is sharp and quick on his feet with a natural ability to problem solve and take care of guests. What really separates him from others is his willingness to step up and take ownership. When I worked with Alex, other hosts would naturally go to him for answers and advice and he always delivered. Any team would be lucky to have an asset as strong as Alex!
Credentials
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EF SET Certificate™ (C2 Proficient)
EF Standard English Test (EF SET)Oct, 2022- Oct, 2024 -
Key Account Management
LinkedInNov, 2021- Oct, 2024 -
Learn LinkedIn Sales Navigator
LinkedInOct, 2020- Oct, 2024 -
How to Give Negative Feedback to Senior Colleagues
LinkedInAug, 2020- Oct, 2024 -
Online Marketing Foundations
LinkedInAug, 2020- Oct, 2024 -
Social Media Marketing: Managing Online Communities
LinkedInAug, 2020- Oct, 2024 -
Social Media Marketing: Managing Online Communities (2015)
LinkedInAug, 2020- Oct, 2024 -
Data Science Orientation
CourseraJul, 2020- Oct, 2024 -
EF SET English Certificate 70/100 (C1 Advanced)
EF Standard English Test (EF SET)Jul, 2020- Oct, 2024 -
Google Analytics Essential Training
LinkedInJul, 2020- Oct, 2024 -
Managing Teams
LinkedInJul, 2020- Oct, 2024 -
Marketing Tools: Social Media
LinkedInJul, 2020- Oct, 2024 -
Sales Operations
LinkedInJul, 2020- Oct, 2024 -
Marketing Analytics: Setting and Measuring KPIs
LinkedInJun, 2020- Oct, 2024 -
SAP ERP Essential Training
LinkedInJun, 2020- Oct, 2024 -
Social Media Marketing Foundations
LinkedInJun, 2020- Oct, 2024 -
Social Media Marketing: Strategy and Optimization
LinkedInJun, 2020- Oct, 2024 -
Diversity and Inclusion in a Global Enterprise
LinkedInMay, 2020- Oct, 2024 -
Inclusive Leadership
LinkedInMay, 2020- Oct, 2024 -
Learning Salesforce Admin
LinkedInMay, 2020- Oct, 2024 -
The Six Morning Habits of High Performers
LinkedInMay, 2020- Oct, 2024 -
NYU Hospitality and Tourism Industry Essentials
Yellowbrick Hospitality and Tourism Industry EssentialsMar, 2020- Oct, 2024 -
Service Excellence On-Demand Training
Cornell UniversityNov, 2017- Oct, 2024
Experience
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Nomadic6
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United States
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Events Services
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1 - 100 Employee
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Marketing Business Development Consultant
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Nov 2022 - Present
Supporting Nomadic6 on a mission to build communities and inspire location independence. We do this through radical immersion; the concept of transplanting into ecosystems we design. The result? Life-changing paradigm shifts, new perspectives, and cross-pollination of experience, knowledge, and wisdom. Supporting Nomadic6 on a mission to build communities and inspire location independence. We do this through radical immersion; the concept of transplanting into ecosystems we design. The result? Life-changing paradigm shifts, new perspectives, and cross-pollination of experience, knowledge, and wisdom.
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Namu Travel Group
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Costa Rica
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Hospitality
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1 - 100 Employee
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Luxury Travel Consultant
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Oct 2022 - Present
Luxury Travel Consultant for Central America & Colombia -Belize 🇧🇿 -Guatemala 🇬🇹 -Nicaragua 🇳🇮 -Costa Rica 🇨🇷 -Panamá 🇵🇦 -Colombia 🇨🇴 Luxury Travel Consultant for Central America & Colombia -Belize 🇧🇿 -Guatemala 🇬🇹 -Nicaragua 🇳🇮 -Costa Rica 🇨🇷 -Panamá 🇵🇦 -Colombia 🇨🇴
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340Best
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Business Development Specialist
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Feb 2022 - Aug 2022
- Helping Hospitals, Covered Entities and Pharmacies to get the best Third-party Administration Services for their 340B Program. (SaaS) - Working hand to hand with Product development, Account Management, Implementations teams and CEO to provide the best experience to our business partners - Creation of SOPs for Sales & Business Development teams. - Prospecting new business pipeline, creating $650K in new opportunities for revenue growth. - Helping Hospitals, Covered Entities and Pharmacies to get the best Third-party Administration Services for their 340B Program. (SaaS) - Working hand to hand with Product development, Account Management, Implementations teams and CEO to provide the best experience to our business partners - Creation of SOPs for Sales & Business Development teams. - Prospecting new business pipeline, creating $650K in new opportunities for revenue growth.
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Experian
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Information Services
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700 & Above Employee
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Business Development & Pre-Sales Specialist
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Oct 2020 - Feb 2022
- Helped Businesses to Acquire one of the Best Data Quality Solutions on the Market. - Created over $1.1 M in opportunities for Account Executives to close Deals in the last year of work. - Acquiring New Businesses within the Data Quality Management Business Unit. - Inbound & Outbound Marketing campaigns - Schedule appointments with prospects and Sales/Product Managers. - Salesforce CRM - Follow ups with prospects and business partners. - Helped Businesses to Acquire one of the Best Data Quality Solutions on the Market. - Created over $1.1 M in opportunities for Account Executives to close Deals in the last year of work. - Acquiring New Businesses within the Data Quality Management Business Unit. - Inbound & Outbound Marketing campaigns - Schedule appointments with prospects and Sales/Product Managers. - Salesforce CRM - Follow ups with prospects and business partners.
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Hyatt Regency Chicago
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United States
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Hospitality
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100 - 200 Employee
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Rooms Division Management
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Mar 2019 - Mar 2020
•Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused at the Front Desk and World of Hyatt Desk (VIP’s) •Multiplied earnings through sales goal achievement, customer service improvements. •Help to a 1.2 Million Dollar revenue with $62,650 upsells myself with a 13.2% conversion rate. • Nightly Reports reconciliation shared with senior management to aid in business decision-making and planning for the largest property of Hyatt Hotels Corporation. •Handle Guest complaints and offered complimentary services to maintain high guest satisfaction rates. •Assisted Regency Club with Operations and effective F&B Management. •Last phase of the training was as Housekeeping Supervisor, assisting Managers with inspections and quality assurance based on Standards of cleaning control from Hyatt Hotels Corporation. Show less
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Reserva Conchal
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Costa Rica
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Real Estate
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1 - 100 Employee
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Guest Services & Quality Assurance Coordinator
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Oct 2017 - Mar 2019
• Set and managed policies for concierge services and guest relations. • Trained junior team members in customer service strategies and property policies. • Maintained high employee satisfaction and performance with hands-on and collaborative style. • Created and delivered effective training materials and courses. • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using TravelClick, GMS Portal and Excel Sheets Report to Hospitality Manager. • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates in Weekly meetings with all management. • Developed and implemented strategies to improve guest experiences and build loyalty. • Kept up to date on hotel and local happenings, including events, restaurant menu, staff updates and VIP guests. • Took notes on long-term and return customers to ensure specialized customer treatment and shared notes with front desk staff. • Coordinated arrivals and departures of VIPs. • Monitored reviews and social networking of Online Travel Agencies and Trip Advisor, to ensure positive and accuracy regarding reputation. Show less
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Carlson Wagonlit Travel
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United States
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Retail
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1 - 100 Employee
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Corporate Travel Counselor
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Mar 2016 - Oct 2017
• Corporate Travel consultant for Candidates, Employees and Relocation for Amazon Company. • Email Correspondence (Relocation, Candidates, 111-Urgent request). • Conducted Training to boarding Phase 15 for Amazon Specifics. • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness. • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships. • Conducted training and change management processes to improve operations. • Improved quality processes for increased efficiency and effectiveness. Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Customer Service Advisor
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Feb 2013 - Jul 2014
• Customer Service agent • Account manager for credit cards • Activities champion • Knowledge champion • Global English certificate (Basic business program) • Customer Service agent • Account manager for credit cards • Activities champion • Knowledge champion • Global English certificate (Basic business program)
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Universidad Latina de Costa Rica
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Costa Rica
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Higher Education
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400 - 500 Employee
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Special Events Assistant Manager (Scholarship Work)
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May 2010 - Feb 2013
Clients Meeting. Price quotations. Coordination side by side with executive chef and waitress. Events setup. Timing control in service. Analysis of customer service experience. Clients Meeting. Price quotations. Coordination side by side with executive chef and waitress. Events setup. Timing control in service. Analysis of customer service experience.
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Education
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Universidad Latina de Costa Rica
Bachelor's Degree, Hospitality Administration/Management -
Le Cordon Bleu Paris
Diplome Culinaire D'Hotelier Le Cordon Bleu, Culinary Arts and Related Services