Client Onboarding Specialist Team Lead

• May 2022 - Present

Onboarding Specialist

• Aug 2021 - May 2022

Customer Care Representative

• Jan 2019 - Aug 2021

International Study Abroad student/assistant teacher

• May 2018 - Aug 2018

I had the opportunity to study abroad in Spain during the summer of 2017 where I sharpened my oral and written written Spanish skills. I also volunteered during the week to assist a teacher in a classroom of students learning English and earned a certification to teach English abroad. I had the opportunity to study abroad in Spain during the summer of 2017 where I sharpened my oral and written written Spanish skills. I also volunteered during the week to assist a teacher in a classroom of students learning English and earned a certification to teach English abroad.

Performance marketing intern

• Jun 2016 - Aug 2016

As a performance marketing intern, my primary responsibility involved on-boarding new marketing partners through a company-specific platform. I was drawn to performance marketing as I am interested in how companies drive traffic to their products and offers. Furthermore,learning how to improve these traffic driving avenues in order to compound a company's ability to increase revenue was engaging. During my time at LendingTree, I helped to onboard five different partners and track their… Show more As a performance marketing intern, my primary responsibility involved on-boarding new marketing partners through a company-specific platform. I was drawn to performance marketing as I am interested in how companies drive traffic to their products and offers. Furthermore,learning how to improve these traffic driving avenues in order to compound a company's ability to increase revenue was engaging. During my time at LendingTree, I helped to onboard five different partners and track their marketing campaign performance. Show less As a performance marketing intern, my primary responsibility involved on-boarding new marketing partners through a company-specific platform. I was drawn to performance marketing as I am interested in how companies drive traffic to their products and offers. Furthermore,learning how to improve these traffic driving avenues in order to compound a company's ability to increase revenue was engaging. During my time at LendingTree, I helped to onboard five different partners and track their… Show more As a performance marketing intern, my primary responsibility involved on-boarding new marketing partners through a company-specific platform. I was drawn to performance marketing as I am interested in how companies drive traffic to their products and offers. Furthermore,learning how to improve these traffic driving avenues in order to compound a company's ability to increase revenue was engaging. During my time at LendingTree, I helped to onboard five different partners and track their marketing campaign performance. Show less

Crew Trainer

• May 2012 - Aug 2015

As a crew trainer at McDonald's, I was responsible for ensuring all closing duties were observed by the staff and was the primary reference concerning general questions for the front of the restaurant. Furthermore, I was responsible for interacting with customers in a professional yet friendly manor to ensure their visit was exceptional. As a crew trainer at McDonald's, I was responsible for ensuring all closing duties were observed by the staff and was the primary reference concerning general questions for the front of the restaurant. Furthermore, I was responsible for interacting with customers in a professional yet friendly manor to ensure their visit was exceptional.