Alexander Cote

IT Specialist at LTI Information Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Bio

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Credentials

  • CompTIA Network+
    CompTIA
    Nov, 2020
    - Oct, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Jun, 2020
    - Oct, 2024

Experience

  • LTI Information Technology
    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • IT Specialist
      • Sep 2020 - Present
  • CVS Health
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Technical Support Representative
      • Jan 2019 - Aug 2019

      Remote desktop support; assisted with the operations of CVS retail stores operating in various aspects. Inbound calls, created tickets and completed documentation on resolved issues, escalated various issues and coordination with second level vendors to support quick resolution times. Remote desktop support; assisted with the operations of CVS retail stores operating in various aspects. Inbound calls, created tickets and completed documentation on resolved issues, escalated various issues and coordination with second level vendors to support quick resolution times.

  • OfficeMax
    • Retail
    • 700 & Above Employee
    • Sr. Sales Consultant Technology
      • Jan 2016 - Dec 2018

Education

  • Massachusetts Bay Community College
    Associate of Science - AS, Cyber Security
    2019 - 2023

Community

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