Experience

LivSmart | LivSmart Solar
• United States
• Consumer Services
• 1 - 100 Employee
• Solar Consultant

  • Oct 2022 - Present


Tesla

• Denmark
• Technology, Information and Internet
• 1 - 100 Employee

• Inside Sales Advisor (Inbound, Outbound, Closing, Delivery, and Chat roles)

  • Sep 2018 - Jun 2022

  • Used a consultative approach to influence customer purchase while also aiding buy-in to the mission, business model, and the Tesla brand • Developed and maintained a sales pipeline achieving both personal and group monthly metrics in conjunction with the field Sales team • Utilized proficiency with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications) • Designed strategic flowcharts for management to distribute to help guide employees through sales processes; also conducted training sessions for teams in California and Nevada Show less



SPEEDVEGAS

• United States
• Hospitality
• 1 - 100 Employee

• Concierge and Pit Crew, Assistant to Director of Administration

  • Apr 2018 - Sep 2018

  • Maintain onboarding preparation and ensure accuracy • Ensure quality of new hire documentation, employee handbook, updated policies, and OSHA compliance • Compile data pertaining to customers and assign coaches to ensure a quality driving experience • Engage with customers and promote positive experience • Maintain onboarding preparation and ensure accuracy • Ensure quality of new hire documentation, employee handbook, updated policies, and OSHA compliance • Compile data pertaining to customers and assign coaches to ensure a quality driving experience • Engage with customers and promote positive experience



Lyft

• Iran
• Internet
• 1 - 100 Employee

• Driver | Transportation Network Companies

  • Jul 2017 - Aug 2018

  • Initiate self-employment procedures, licensed by the state of Nevada, to coordinate personal driving procedures • Interact and network with passengers to improve their driving experience and build connections • Tracking accounting procedures, such as mileage, deductible expenses, quarterly tax reporting, Quickbooks, etc. • Initiate self-employment procedures, licensed by the state of Nevada, to coordinate personal driving procedures • Interact and network with passengers to improve their driving experience and build connections • Tracking accounting procedures, such as mileage, deductible expenses, quarterly tax reporting, Quickbooks, etc.



Ticor Title

• Real Estate
• 1 - 100 Employee

• Reception and Administrative Assistant

  • Sep 2017 - Mar 2018

  • Trained in basic functions of real estate, such as Escrow, Title Insurance, and brand marketing to real estate agents • Innovate project management procedures for Title Insurance, Escrow, Marketing, Accounting, and Administration • Promote Customer relations before/during/after escrow signing appointments - front desk management • Assisted President and Vice Presidents with new tasks daily • Trained in basic functions of real estate, such as Escrow, Title Insurance, and brand marketing to real estate agents • Innovate project management procedures for Title Insurance, Escrow, Marketing, Accounting, and Administration • Promote Customer relations before/during/after escrow signing appointments - front desk management • Assisted President and Vice Presidents with new tasks daily



Sutherland

• Information Services
• 1 - 100 Employee

• Customer Retention Specialist

  • Feb 2017 - Sep 2017

  • Facilitated multi-task procedures on the phone with customers while assisting team members on chat systems • Operated 3-5 advanced software systems to better facilitate the customer experience • Established excellent rapport with customers, calming irate customers, controlling conversations, & effective empathizing • Ensure customers’ needs are met to the highest of standards • Facilitated multi-task procedures on the phone with customers while assisting team members on chat systems • Operated 3-5 advanced software systems to better facilitate the customer experience • Established excellent rapport with customers, calming irate customers, controlling conversations, & effective empathizing • Ensure customers’ needs are met to the highest of standards



BESTAgency

• Entertainment Providers
• 1 - 100 Employee

• Gondolier

  • Apr 2015 - Jun 2017

  • Performed multi-task procedures to create an Italian character, sing in Italian, and operate the gondola • Established rapport with customers quickly and improving their overall experience • Resolved customer issues and excelled within a demanding setting to ensure customers are safe and entertained • Performed multi-task procedures to create an Italian character, sing in Italian, and operate the gondola • Established rapport with customers quickly and improving their overall experience • Resolved customer issues and excelled within a demanding setting to ensure customers are safe and entertained



The Sheldon Adelson Educational Campus

• United States
• Education Administration Programs
• 1 - 100 Employee

• Lifeguard

  • Jun 2011 - Aug 2013

  • Maintained patron safety and customer satisfaction • Built the aquatics education program to higher levels of participation • Communicated with coworkers and patrons to implement all necessary safety procedures • Maintained patron safety and customer satisfaction • Built the aquatics education program to higher levels of participation • Communicated with coworkers and patrons to implement all necessary safety procedures



Congregation Ner Tamid

• Religious Institutions
• 1 - 100 Employee

• Assistant Choir Director

  • Aug 2009 - May 2010

  • Participated in client relations with all levels of participants in choir program • Singled out by Director and patrons for consistently “going above and beyond expectations” • Exhibited professionalism and attention to each participant to ensure they felt acknowledged and appreciated for their contributions to the program • Participated in client relations with all levels of participants in choir program • Singled out by Director and patrons for consistently “going above and beyond expectations” • Exhibited professionalism and attention to each participant to ensure they felt acknowledged and appreciated for their contributions to the program