Experience

Primary Care Support England (PCSE)

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Registrations Officer - Primary Care Support England

  • Mar 2018 - Present

  Working on behalf of NHS England through Primary Care Support England, my role here is as a Registrations Officer within the Patient Services team.My duty is to monitor patient registrations as they are uploaded through clinical systems used in GP practices.It is my responsibility to flag any errors that come through in order to ensure that practices receive the correct capitation figures at the end of each quarter.

• Customer Care Representative - Primary Care Support England

  • Feb 2017 - Mar 2018

  My duty here was to take incoming calls from GP Practices, Dentists, Opticians and Pharmacies and forward their queries over to the relevant back offices to action.



Capita

• Canada
• Financial Services
• 1 - 100 Employee

• Administration Assistant - Television Licensing

  • Jan 2011 - Feb 2017

  Working at TV Licensing on behalf of the BBC, my main role was as a summons poster, checking court summons before they were posted out to defendants. During my time here, I was also responsible to oversee other roles when required. These include: Logging Visiting Officer expenses. Dealing with incoming post and distributing incoming Visiting Officer work to the relevant Court Administrators. Retrieving archived case papers when required. Working at TV Licensing on behalf of the BBC, my main role was as a summons poster, checking court summons before they were posted out to defendants. During my time here, I was also responsible to oversee other roles when required. These include: Logging Visiting Officer expenses. Dealing with incoming post and distributing incoming Visiting Officer work to the relevant Court Administrators. Retrieving archived case papers when required.



Thorncraft Motorcycles

• United Kingdom
• Retail
• 1 - 100 Employee

• Administrator

  • Nov 2010 - Nov 2010

  Temporary role where I was responsible for maintaining the company eBay account, uploading new products, creating advertisements and taking pictures of the products sold. I was also responsible for ensuring that sold items were posted out. Temporary role where I was responsible for maintaining the company eBay account, uploading new products, creating advertisements and taking pictures of the products sold. I was also responsible for ensuring that sold items were posted out.


Etiquette Formal Hire
• Retail
• Administration Assistant

  • May 2010 - Aug 2010


Express Gifts Ltd

• United Kingdom
• Retail
• 100 - 200 Employee

• Customer Service Representative

  • Sep 2009 - Apr 2010

  Temporary role taking calls from customers of both Studio and Ace catalogues dealing with a range of queries, from placing orders, providing information on products, and assisting customers with payments on their accounts Temporary role taking calls from customers of both Studio and Ace catalogues dealing with a range of queries, from placing orders, providing information on products, and assisting customers with payments on their accounts