Alexander Aguilar
Customer Success Associate at Telesign- Claim this Profile
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Topline Score
Bio
Credentials
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Excel: PivotTables for Beginners
LinkedInJun, 2022- Nov, 2024 -
Advanced Customer Success Manager Certified Professional
GainsightMay, 2022- Nov, 2024 -
Customer Success Manager Certified Professional
Pulse Academy by GainsightApr, 2022- Nov, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInMar, 2022- Nov, 2024 -
Business Fundamentals for Customer Success Managers
LinkedInMar, 2022- Nov, 2024 -
Customer Success Management Fundamentals
LinkedInMar, 2022- Nov, 2024 -
Writing Customer Service Emails
LinkedInMar, 2022- Nov, 2024
Experience
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Telesign
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Customer Success Associate
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Jul 2022 - Present
TeleSign connects and protects online experiences with sophisticated digital identity and programmable communications solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.
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Intern, Customer Success
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Jun 2022 - Jul 2022
TeleSign connects and protects online experiences with sophisticated digital identity and programmable communications solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.
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WinCo Foods
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United States
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Retail Groceries
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700 & Above Employee
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Meat Cutter
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Apr 2021 - Jun 2022
• Set up meat counter and machinery for the day • Fill any scannable products to the grocery store shelves and meat cases • Filter out day old meat • Cut fresh meat for the day, and as needed throughout• Break down and clean equipment at EOD• Train new employees• Apply safe store operations by assisting the safety
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Lead Clerk
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Oct 2016 - Apr 2021
• Provide leadership by assisting employees in their performance tasks• Implement corporate policies and procedures • Provide world class customer service by communicating clearly and professionally• Train new employees• Apply safe store operations by assisting the safety committee
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Freight Crew
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Jun 2016 - Oct 2016
⦁ Load and unload shipments from truck⦁ Prepare grocery store to wheel freight⦁ Throw and face grocery store aisles ⦁ Safely operate forklifts⦁ Safely operate electric and hand jacks⦁ Perform primary duties efficiently and accurately with honesty and integrity
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ROS Winery
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Prosser, Washington, United States
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Harvest Associate
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Jun 2010 - Nov 2014
Smasne Cellars is a boutique winery located in the heart of Washington’s wine country and led by Robert O. Smasne was one of the Columbia Valley’s most prolific winemakers. Built on the foundation of tradition, farming heritage, love for the area and passion for wine, our mission is to hand-craft small lots of limited-released, world-class artisan wines from vineyards that are noted for yielding the highest quality of wine grapes. ⦁ Maintain product inventory ⦁ Operate wine harvest equipment ⦁ Operate wine cellar equipment ⦁ Operate forklift during winery operations ⦁ Harvest grapes ⦁ Set up machinery and crushed grapes ⦁ Add SOT and yeast to prep for punch downs ⦁ Bottle wine Show less
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Education
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2022 - 2022
SV Academy
Customer Success Fellowship -
2007 - 2010
Sunnyside High School
Community
