Experience

Promenade Group

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Manager of Customer Success

  • Jan 2022 - Present

• Customer Engagement Specialist

  • Jul 2021 - Jan 2022

• Senior Customer Success Associate

  • Dec 2020 - Jul 2021

• Customer Success Associate

  • May 2020 - Dec 2020

• Sales Development Representative

  • Nov 2019 - May 2020



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Executive Assistant

  • May 2016 - Nov 2019

  * Provide executive support to the CEO, the Director of Operations, and the Program Director of the Buena Park location.* Manage calendars for leadership, including scheduling and reminders. Responsible for accounts payable, including invoicing, payments, and financial tracking.* Handle sensitive and confidential information in regards to case management of families with discretion.* Manage the Wordpress site, responsible for updating the website with announcements and new protocols.* Planned and led the “Day of Giving” fundraiser that raised $21,000 for the Buena Park location. Managed the online donation site, reported status out to leadership, and led marketing campaigns, including on social media.* Planning and leading the “Annual Nutrilite Golf Event” fundraiser, including attaining sponsorships and donations, creating agendas and itineraries for the day of, organizing and running the silent auction, and overseeing staff during the event.

• Program Staff

  • May 2015 - Aug 2017

  * Planned and led activities for over 250 six-sixteen year olds.* Managed budget and schedule for activities.* Customer service for individuals looking for more information on services. Responsible for greeting parents, and checking in children.



Panhellenic Council at Loyola University Chicago

• Executive Vice President

  • Jan 2018 - Dec 2018

  * Served on the 10 member council overseeing all sororities on campus.* Responsible for holding mediations and hearings for all matters of conduct and conflict. * Served on the 10 member council overseeing all sororities on campus.* Responsible for holding mediations and hearings for all matters of conduct and conflict.



Phi Sigma Sigma

• Panhellenic Delegate

  • Jan 2017 - Dec 2017

  * Served as a member of the Phi Sigma Sigma - Zeta Tau Executive Board. * Responsible for communication between the Panhellenic Council, the Zeta Tau chapter, and all other sororities on campus, as well as community outreach and service. * Served as a member of the Phi Sigma Sigma - Zeta Tau Executive Board. * Responsible for communication between the Panhellenic Council, the Zeta Tau chapter, and all other sororities on campus, as well as community outreach and service.



Chicago House and Social Service Agency

• United States
• Individual and Family Services
• 1 - 100 Employee

• Tutor/Mentor

  • Jan 2016 - Dec 2016

  * Supported first generation African students from ages seven to eighteen by assisting them with schoolwork, scholarship applications, and occupational resumes.* Mentored students through the private high school application process.* Organized, led and moderated a girls’ group of 12-16 girls where societal issues and struggles were discussed amongst their peers. * Supported first generation African students from ages seven to eighteen by assisting them with schoolwork, scholarship applications, and occupational resumes.* Mentored students through the private high school application process.* Organized, led and moderated a girls’ group of 12-16 girls where societal issues and struggles were discussed amongst their peers.



NEWSONG

• United States
• Religious Institutions
• 1 - 100 Employee

• Youth Leader

  • 2015 - 2015