Alexa Zigenfus, MS
Disaster Recovery Consultant at CSA Consulting Group LLC- Claim this Profile
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Bio
Credentials
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CPR & AED
American Red CrossJul, 2018- Oct, 2024
Experience
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CSA Consulting Group LLC
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United States
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Business Consulting and Services
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1 - 100 Employee
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Disaster Recovery Consultant
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Aug 2022 - Present
Served as a consulting team lead on project specific tasks such as risk management, program/portfolio management, financial strategy and operations including public/private partnerships, financial management, or a related field. Performed detailed tests and prepared procedures for other consulting team members. Supported the County with support services for current and future available funding sources from state and federal agencies. Tasks included Project Worksheet Formulation and Versioning, DDD, SOW, and Cost Estimate development, data collection, documentation, and grants management services and systems, cost reconciliation and closeout, and technical project conformance reviews for grant eligibility and applicability. Show less
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FEMA
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France
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Internet
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Program Delivery Manager
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Jan 2021 - Aug 2022
Public Assistance PDMG. Performed administrative practices and procedures in collecting documentation from applicants and uploading them to Grants Manager. Maintained routine correspondence with applicants to improve organizational efficiency on both the FEMA and Applicant sides of the process. Communicated directly with applicants to ensure all deadlines and documents were in order. Held meetings with applicants to assist with the use of Grants Portal as well as give further clarification on any questions asked. Reviewed Site Inspection Reports and related documents (photo pages, location maps, FIRMettes, etc.) upon site inspection completion. Communicated with site inspectors to gain insight on specific projects and answer any questions they had before, during, and/or after the site inspection Show less
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Site Inspector
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Jul 2018 - Jan 2021
Public Assistance Site Inspector. Communicated and coordinated with applicants one-on-one. Conducted site inspections to assess damages claimed by applicants. Collected data (photographs, site sketches/drawings, measurements, etc.) to create the Damage Description and Dimensions for each damage item. Gathered extensive information crucial for the grant development process including the applicant’s Method of Repair. Cross-trained in both Site Inspection and Cost Estimating at the CRC in Denton, TX. Specialized in both writing and cost estimating Category C projects at the CRC in Denton, TX. Show less
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Management Program Analyst
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Mar 2019 - Aug 2019
Responsible for collecting and analyzing data to produce forecasts, assessments, recommendations, and reports for the Community Services Directorate. Support requirements and metrics development, definition, data quality assessment, and strategic analysis. Daily coordination with lead staff and COR3 (Central Office for Recovery, Reconstruction, and Resiliency in Puerto Rico) in meeting to support the grant delivery process across the island. Formulate weekly reports to track and compare data across six sectors in specific. Show less
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Chandler Consulting Change Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Organizational Analyst
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May 2020 - Aug 2020
Working for a management consulting firm specializing in organizational development, change management, and leadership development for Fortune 500 companies. • Supported design and development of programs, services, and training to be used for client organizations to foster employee engagement and high-performance cultures. • Supported new leadership development services including design and creation of virtual learning programs. • Researched content and identified best practices to share learnings for success. • Supported social media strategy and execution to broaden customer base including launching new podcasts, upgrading websites, and new media. Show less
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Chuy's Restaurants
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United States
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Restaurants
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700 & Above Employee
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Server and Bartender
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May 2017 - Apr 2018
Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Quickly recorded transactions in MICROS system to deliver prompt service. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Effectively listened to, understood and clarified guest concerns and issues. Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Quickly recorded transactions in MICROS system to deliver prompt service. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Effectively listened to, understood and clarified guest concerns and issues.
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Tuscaloosa County School District
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United States
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100 - 200 Employee
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ESL Tutor
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Dec 2016 - Sep 2017
Educated elementary students in the basics of English grammar and conversational speaking. Emphasized critical thinking through both small group and individual activities. Created weekly academic status reports based on in-depth student evaluations. Developed and taught a curriculum to improve students' conversational abilities. Administered and graded practice tests and assignments to evaluate student progress. Improved instruction methods by using a variety of assessment tools and strategies. Show less
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Alumni Hall Stores
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United States
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Retail
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1 - 100 Employee
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Brand Representative
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Aug 2016 - Dec 2016
Engaged customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Maintained store organization and customer satisfaction during busy times. Took weekly inventory of current store items as well as newly received shipments. Rearranged store layout and window displays for maximum product promotion. Represented store items daily and photographed in them for e-mail and online use. Engaged customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Maintained store organization and customer satisfaction during busy times. Took weekly inventory of current store items as well as newly received shipments. Rearranged store layout and window displays for maximum product promotion. Represented store items daily and photographed in them for e-mail and online use.
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State of New Jersey
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United States
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Government Administration
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700 & Above Employee
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Public Assistance Small Disaster Closeout Specialist
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May 2015 - Aug 2015
Specialized in small disaster closeouts in the state of New Jersey. Conducted site visits to applicants to validate costs and ensure accuracy. Responded to Applicant complaints and requests for information (RFI). Formulated P4 documents and Final Inspection Reports (FIRs) for specific disaster projects across each county. Confirmed job progress with town officials by conducting and documenting on-site inspections. Completed Microsoft Office documents, such as PowerPoints and Excel spreadsheets, for project status/finalization and uploaded these documents to a database for FEMA use. Communicated with Applicants about the status of requested grants and grants in progress. Show less
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Education
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2019 - 2020
University of Southern California
Master of Science, Applied Psychology -
2014 - 2018
University of Alabama
Bachelor of Science, Psychology
Community
