Experience

KENNEDY INTERNATIONAL Inc.
• United States
• Wholesale
• 1 - 100 Employee
• E-commerce Account Assistant Manager

  • Jul 2022 - Present


Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Oct 2020 - Jul 2022

  • Successfully service more than 100 customers daily which resulted in getting customers’ needs met • Support in the lumber department by helping them ring out the customers buying a product : Pitch the benefits of the credit program to consumers at checkout that lead to being the top ten performer for district in October 2021. • Successfully service more than 100 customers daily which resulted in getting customers’ needs met • Support in the lumber department by helping them ring out the customers buying a product : Pitch the benefits of the credit program to consumers at checkout that lead to being the top ten performer for district in October 2021.



The RealReal

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Fashion Authenticator

  • Nov 2020 - Jun 2021

  • Inspect the merchandise to ensure that it is authentic resulted in be able to sell on the website • Uses many tools to ensure the product is on the condition standards for website resulted in making sure we provide the best quality for our customers. • Inspect the merchandise to ensure that it is authentic resulted in be able to sell on the website • Uses many tools to ensure the product is on the condition standards for website resulted in making sure we provide the best quality for our customers.



ICER BRANDS

• United States
• Apparel Manufacturing
• 1 - 100 Employee

• Freelance E-Commerce Coordinator

  • Sep 2020 - Nov 2020

  • On-site merchandising based on product sell through and newness, ensuring better sales Prioritize and manages product lines to ensure quick and accurate posting to the website. • Leverage social media channels to help drive more traffic to the website (focused on Pinterest, creating boards and themes) • Focused on customer service by pulling weekly and monthly feedback from stamped.io (Shopify App) and creating a recap to share with executive levels• Responsible for uploading product images, copy, and other content to the website. • Leverage social media channels to help drive more traffic to the website (focused on Pinterest, creating boards and themes Show less

• E-Commerce Merchandising/ Marketing intern

  • May 2020 - Aug 2020

  • Worked with Ecommerce/Marketing coordinator on OTB (Open to buy) OTB Plan using the Shopify platform and internal CRM system. • Audit inventory ownership and work closely with Ecommerce Coordinator on product needs • Create blog post for the company website and create content for pinterest boards to promote certain products • Identify and analysis the Open To Buy and Open Sell plans for Brooklyn Cloth based on last years and this year’s plan and stock on hand.



Stein Mart

• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jan 2016 - Oct 2020

  • Successfully serve more than 100 customers daily which resulted in achieving Associate of Month for May 2016, Sept 2017, May 2018, July 2019 • Support the Ladies department by merchandising new products onto the sales floor resulted in providing new trends for season • Pitch the benefits of the credit program to consumers at checkout that lead to being the top performer for district 75 in September 2018, October 2018, as well the last three years at Holmdel Store. • Successfully serve more than 100 customers daily which resulted in achieving Associate of Month for May 2016, Sept 2017, May 2018, July 2019 • Support the Ladies department by merchandising new products onto the sales floor resulted in providing new trends for season • Pitch the benefits of the credit program to consumers at checkout that lead to being the top performer for district 75 in September 2018, October 2018, as well the last three years at Holmdel Store.



Asprey

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Operations Intern

  • Feb 2020 - Mar 2020

  • Communicated with the Logistics team to ship out an ecommerce orders ensuring merchandise was deliver • Use SAP Database to manage product stock traffic going in and coming out • Communicated with the Logistics team to ship out an ecommerce orders ensuring merchandise was deliver • Use SAP Database to manage product stock traffic going in and coming out