Experience

Think Bullish

• United States
• Marketing Services
• 1 - 100 Employee

• Appointment Scheduler

  • Apr 2021 - Present

  Acted as first point of contact and set appointments for prospective clients.Worked independently and with other team members to decipher problems and create solutions.Utilized impressive time management and prioritization skills to meet challenging deadlines.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Virtual Assistant

  • Feb 2021 - Apr 2021



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Virtual Office Assistant

  • Nov 2019 - Feb 2021

  Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Completed administrative tasks by performing business correspondence, transcription, and data entry. Research from the web to create documents and reports for clients Facilitated virtual meetings to help participants focus on content and offer technical support. Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Completed administrative tasks by performing business correspondence, transcription, and data entry. Research from the web to create documents and reports for clients Facilitated virtual meetings to help participants focus on content and offer technical support. Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.



Optum Global Solutions International B.V.

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Aug 2019 - Nov 2019

  Answered customer questions about policies and procedures with a friendly and knowledgeable approach Protected customer and company information with strict use of established security procedures Mentored new employees on procedures and policies to maximize team performance. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Answered customer questions about policies and procedures with a friendly and knowledgeable approach Protected customer and company information with strict use of established security procedures Mentored new employees on procedures and policies to maximize team performance. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.



MHR Health Care, Co.

• Philippines
• Retail Office Equipment
• 1 - 100 Employee

• Marketing Staff Intern

  • Apr 2019 - Aug 2019

  Worked flexible hours; weekend, and holiday shifts. Identified areas or opportunities for growth through business analytics. Summarized raw data and analyses and make recommendations based on findings. Presented findings to management and executive leadership and fielded questions to help refine Worked flexible hours; weekend, and holiday shifts. Identified areas or opportunities for growth through business analytics. Summarized raw data and analyses and make recommendations based on findings. Presented findings to management and executive leadership and fielded questions to help refine