Experience

PA House Democratic Caucus

• United States
• Government Relations Services
• 1 - 100 Employee

• Research Analyst

  • May 2021 - Present



Hamilton Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2019 - Dec 2019

  Registered and scheduled patients’ appointments Provided a warm and welcoming environment for patients by providing excellent customer service and efficiently addressing patients’ concerns Trained in EPIC system Registered and scheduled patients’ appointments Provided a warm and welcoming environment for patients by providing excellent customer service and efficiently addressing patients’ concerns Trained in EPIC system



Union Cafe - Messiah College

• Mechanicsburg, PA

• Dining Services Employee

  • Mar 2016 - Jan 2019

  • Utilized time management skills • Worked cooperatively within a team to complete tasks • Balanced a rigorous academic and work schedule • Utilized time management skills • Worked cooperatively within a team to complete tasks • Balanced a rigorous academic and work schedule



The Engle Center, Counseling Services

• Messiah College, Mechanicsburg, PA

• Intern

  • Sep 2018 - Dec 2018

  • Conducted research on benchmark assessments and best practices regarding inclusivity and accessibility for minority populations in a counseling setting • Facilitated focus groups to acquire information from minority students at Messiah College • Gathered information regarding minority students’ experiences, barriers to the Engle Center, and inclusivity and accessibility improvement at the Engle Center • Conducted research on benchmark assessments and best practices regarding inclusivity and accessibility for minority populations in a counseling setting • Facilitated focus groups to acquire information from minority students at Messiah College • Gathered information regarding minority students’ experiences, barriers to the Engle Center, and inclusivity and accessibility improvement at the Engle Center



Bamboo Frozen Yogurt Cafe

• Mechanicsburg, PA

• Closing Manager

  • Jul 2014 - Aug 2015

  • Managed the finances at the end of the night • Trained and managed employees • Efficiently addressed customer concerns • Provided excellent customer service • Attention to detail • Managed the finances at the end of the night • Trained and managed employees • Efficiently addressed customer concerns • Provided excellent customer service • Attention to detail



Bamboo Frozen Yogurt Cafe

• Mechanicsburg, PA

• Cashier

  • Aug 2013 - Dec 2013

  • Provided excellent customer service • Handled large sums of money in an accurate manner • Provided excellent customer service • Handled large sums of money in an accurate manner