Experience

Lackawanna County Visitors Bureau

• United States
• Hospitality
• 1 - 100 Employee

• Director of Sales

  • Sep 2016 - Present

  The Lackawanna County Visitors Bureau is a destination marketing operator whose goal is to promote Lackawanna County in northeast Pennsylvania for travel and tourism. Lackawanna County is a four season destination with endless activities and events taking place throughout the year. The region plays host to corporate groups, senior and student travel, sports tournaments, and SMERF groups providing major attractions, delicious cuisine, beautiful meeting facilities, and historical event venues for everyone's needs. Visitors Bureau Services: *Community awareness and public relations through digital and print marketing *Planning professionals and resources *Welcome packages and promotional items *Transportation resources *Housing services *Communication services To learn more about Lackawanna County and the Visitors Bureau, contact us at 570-468-8625 to customize your next trip! *Multimedia promotional items *FAM Tour itineraries *Site Tour accessibility



Woodloch Resort

• United States
• Hospitality
• 100 - 200 Employee

• Group Sales Manager

  • Feb 2012 - Sep 2016

  I managed the Senior motorcoach and day trip buses that attend the resort. I have also been trained in multiple departments at Woodloch Pines including front desk, reservations, group sales, dining room, and dining room seating. By understanding the processes of each department I have learned many facets of the property. In addition to learning the departments extensively, I have also been involved in a few projects including the research and development of a large composting project involving all biodegradable waste on the property.



Endless Mountain Resort

• Secretary to the General Manager

  • Jan 2008 - Aug 2011

  Prepared and filed owner deeds Maintained petty cash, credit card transactions, organization of monthly bills, and maintenance fees Checked guests in and out; informed the guests of the resort's amenities as well as local tourist sites Took note of guests' special accommodations I took the initiative to plan, research, and create the guest information booklets found in the condos Researched and advertised upcoming events in the area, new developments of restaurants, and tourism sites Responsible for laundry services, maintaining communication with maintenance and housekeeping, preparing a cleaning schedule, checking and ordering office inventory.

• Activities Coordinator

  • 2005 - Aug 2011

  Supervised the arts and crafts for children staying at the resort while maintaining safety standards.Prepared and cooked the food for the complimentary "picnics" while following servsafe standards.Checked and ordered inventory for the arts and crafts and food supplies.