Experience

Orion Associates

• Golden Valley, Minnesota, United States

• Human Resources Recruiter

  • May 2023 - Present



O'Reilly Auto Parts

• Brooklyn Park, Minnesota, United States

• Human Resources Specialist

  • Mar 2022 - Apr 2023

  Managed recruitment needs by determining open positions, screening and interviewing applicants Examined employee files to answer inquiries and provide information for personnel actions. Oversaw preparation of new hire paperwork and managed on-boarding process. Conducted enrollment meetings and advised personnel on eligibility, application and conditions of benefit programs. Developed and built pipeline for open positions through sourcing and recruiting both passive and active candidates. Interpreted and explained human resources policies, procedures, laws, standards, and regulations. Contacted job applicants to inform of application status. Developed and implemented personnel policies and procedures. Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software. Ensured that necessary employment termination paperwork was completed. Maintained and updated human resources documents, such as organizational charts, employee handbooks and directories and performance evaluation forms. Hired employees and process hiring-related paperwork. Scheduled and conducted new employee orientations. Administered employee benefit plans. Processed job applications and scheduled interviews, drug screenings and background record checks. Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Show less



Step By Step Montessori

• Plymouth, Minnesota, United States

• Human Resources and Recruiting Intern

  • May 2021 - Aug 2021

  - Managed recruitment needs by determining open positions, screening and interviewing applicants - Managed internal and external job postings and staffing metrics - Passed qualified prescreened applicants to hiring managers - Represented employer in community and recruiting events - Maintained strict confidentiality regarding Team Members' personal information - Promoted positive employee relations and communication throughout company - Processed applications for employment by checking references and conducting Criminal History Records check - Gathered data and audit personnel files for relevant HR documents and organization - Helped Talent Acquisition team update job descriptions and interview templates - Assisted leadership in performance management and developed effective pipeline and succession plans. Show less



Edible Arrangements

• Maple Grove, Minnesota, United States

• Customer Service Representative

  • Apr 2017 - Jun 2018

  • Recommended arrangements to customers, thoroughly explaining details. • Assisted customers with special order requests and arranged merchandise pick-up/delivery. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs. • Educated customers on promotions to enhance sales. • Regularly exceeded daily sales and product add-on quotas. • Recommended arrangements to customers, thoroughly explaining details. • Assisted customers with special order requests and arranged merchandise pick-up/delivery. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs. • Educated customers on promotions to enhance sales. • Regularly exceeded daily sales and product add-on quotas.



Wild Bill's Sports Saloon - Premier Hospitality

• Maple Grove, Minnesota, United States

• Hostess

  • Feb 2017 - Mar 2017

  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings. • Assisted managers with quickly resolving service and food related issues. • Monitored dining room and guest flow to maximize table usage and minimize wait times. • Planned and executed guest parties by organizing menus, spaces and special requests. • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings. • Assisted managers with quickly resolving service and food related issues. • Monitored dining room and guest flow to maximize table usage and minimize wait times. • Planned and executed guest parties by organizing menus, spaces and special requests.



Papa Murphys Take N Bake Pizza

• Maple Grove, Minnesota, United States

• Customer Service Representative

  • Jun 2016 - Feb 2017

  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions. • Opened and closed store independently when needed and prepared nightly bank drop for manager. • Assisted customers with signing up for store loyalty programs and provided details about key benefits. • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts. • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer. Show less