Experience

Keating O'Gara

• United States
• Legal Services
• 1 - 100 Employee

• Document Imaging Specialist

  • Apr 2020 - Present

  - Establish and maintain files within the firm’s document database - Process, sort and prepare documents to be scanned - Follow standard imaging guidelines to ensure documents are properly imaged - Perform quality checks on all scanned documents, by verifying images are clear and the document, in its entirety, is viewable - Ensure scanned documents are correctly named and display accurate destroy dates - Develop and maintain trusted, positive relationships with all firm employees - Maintain confidentiality; adhere to firm security policies and procedures; comply with laws, regulations, and industry best practices Show less



Little Kingdom Children's Center

• Head Teacher

  • Jul 2010 - Present

  - Answer phones and route calls to appropriate parties - Greet clientele and prospective clients upon arrival - Foster and maintain positive client relationships - Develop, draft, and execute scores of classroom lesson plans - Manage allocated budget for purchasing classroom supplies, curriculum plans, and field trip fees - Work closely with learning center managers to achieve organizational objectives - Adept at ascertaining client needs and developing solutions - Responsible for supervising/managing a classroom of 25 children - Responsible for supervising/training assistant teachers - Able to establish and maintain a productive work environment - Effectively communicate clear and precise instructions - Highly skilled in providing positive motivation Show less



Farm Credit Services of America

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Specialist

  • Dec 2018 - May 2019

  - Answered phones and routed calls to appropriate parties - Developed and maintained strong and effective relationships with customers, prospects, and team members - Provided a high-quality level of customer service - Handled daily monetary transactions - Responsible for office monetary activities including funds deposits and fraud prevention - Provided administrative support for leadership and teammates - Assisted branch managers in producing and assembling sales materials and other documents - Provided facilities management by coordinating with all vendors related to office operations - Worked in a team environment to accomplish team goals Show less



Bestway Insulation LLC

• United States
• Construction
• 1 - 100 Employee

• Front Desk Receptionist

  • May 2010 - Oct 2010

  - Answered and routed phone calls - Scheduled service calls for estimates and installations - Provided exceptional customer service to clients - Responded to customer concerns quickly to ensure customer satisfaction - Managed multiple front office responsibilities -Contributed to maintaining a strong company reputation - Answered and routed phone calls - Scheduled service calls for estimates and installations - Provided exceptional customer service to clients - Responded to customer concerns quickly to ensure customer satisfaction - Managed multiple front office responsibilities -Contributed to maintaining a strong company reputation



Center for ReSource Conservation

• Marketing/Development Intern.

  • May 2010 - Aug 2010

  - Communicated with potential business members - Planned and organized training events for prospective clients - Assisted with the maintenance of the organization’s website - Assisted with the graphic design for marketing materials - Researched and developed content for a podcast - Communicated with potential business members - Planned and organized training events for prospective clients - Assisted with the maintenance of the organization’s website - Assisted with the graphic design for marketing materials - Researched and developed content for a podcast