Experience

KTSL

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Manager

  • Jul 2019 - Present



Foot Anstey LLP

• United Kingdom
• Law Practice
• 400 - 500 Employee

• Marketing Assistant (until 26/04/19)

  • Apr 2018 - Apr 2019

  This temporary role gave me excellent experience in marketing and client development and allowed me the opportunity to assist with campaigns and events alongside creating graphics and animations for, and updating, the firm's main Twitter and Linkedin accounts. Other duties included communicating with design agencies to produce marketing materials, updating the CRM system (Interaction), proofreading, adding updates to the intranet and website, booking staff travel and accommodation, processing invoices and assisting with any tasks required by the marcomms team.



Make it China

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Social Media Executive

  • Apr 2017 - May 2018

  In this role I had to manage the account of three Chinese clients which involved running their social media channels and communicating with them daily using WeChat in order to receive and share new media and news. Tasks included updating news stories on company websites, copywriting, producing original content to share across the appropriate channels, working on strategies to increase followers and engagement, ensuring the channel schedules are filled and managing the budgets for paid promotions. I ensured that all English copy my clients produced was correct and written in a way that is suitable for a western audience, advised them on branding and on the kind of media they could provide us in order to create valuable content for the channels. I updated clients on the growth of their audiences via monthly reports and responded to any enquiries received via the channels on a daily basis. Another part of the role was to analyse the websites and social media channels of prospective clients and produce presentations to show them how Make It China could help to promote their companies. I would identify in these presentations which social media channels would be the most appropriate for the prospective clients and would include mock ups of what their channels would look like. I have travelled to China where I met with my existing clients, attended a trade show to promote Make It China’s services and make new connections, and attended meetings and dinners with potential clients.



Atlas Professionals

• Netherlands
• Staffing and Recruiting
• 700 & Above Employee

• Personnel Coordinator

  • Dec 2015 - Dec 2016

  I arranged the travel for Atlas's contractors who worked offshore. This included route planning and liaising with the client and contractors in order to ensure journeys and accommodation were arranged in time, and within budget. The role involved setting up travel processes and procedures to be adopted across the Atlas offices in the UK. A large part of the role also consisted of working with the company's travel agent in order to monitor and improve their service. This involved visits to their office, weekly meetings, recording of issues, providing training materials, arranging training of their staff in the Atlas Bristol office, and updating staff and managers within Atlas on any ongoing issues or resolutions.



Eurofins Digital Testing

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Office and Finance Manager

  • Feb 2015 - Nov 2015

  My responsibilities included but were not limited to managing pension administration, being the main point of contact with HMRC, WIP,.preparing month end reports, updating payroll with any issues that may affect payments, petty cash administration, credit card reconciliations, making online salary payments for the UK and Hong Kong offices, chasing unpaid invoices, paying bills and ensuring the smooth overall running of the office. Further administrative duties involved in the role also included arranging social events, stock takes, booking travel and any adhoc administration required by the CEO and higher management team.



Creative Youth Network

• Bank Receptionist

  • Mar 2014 - Feb 2015

  Based at reception I deal with walk-in and telephone enquiries about services and events and input membership details onto the database. I also assist with events held within the building by directing guests and performers to where they need to go and giving them information about the events or arranging the supply of any equipment they may need. I interact with the young people who use the services and liaise with the youth workers should I be concerned about any of the young people. Based at reception I deal with walk-in and telephone enquiries about services and events and input membership details onto the database. I also assist with events held within the building by directing guests and performers to where they need to go and giving them information about the events or arranging the supply of any equipment they may need. I interact with the young people who use the services and liaise with the youth workers should I be concerned about any of the young people.



Atlas Professionals

• Netherlands
• Staffing and Recruiting
• 700 & Above Employee

• Account Administrator

  • Sep 2014 - Dec 2014

  I entered candidates’ personal details and uploaded their identification and certificates onto Sales Force and ensured all documents were printed and stored in paper files whilst contacting candidates should any be missing or about to expire. I also researched and booked training courses for contractors and staff and made travel and accommodation arrangements. The role also involved editing and re-formatting CVs and checking invoices. I entered candidates’ personal details and uploaded their identification and certificates onto Sales Force and ensured all documents were printed and stored in paper files whilst contacting candidates should any be missing or about to expire. I also researched and booked training courses for contractors and staff and made travel and accommodation arrangements. The role also involved editing and re-formatting CVs and checking invoices.



Immediate Media Co

• United Kingdom
• Technology, Information and Media
• 700 & Above Employee

• Personal Assistant to Advertising Director

  • May 2013 - Oct 2013

  I assisted the Advertising Director by booking travel, arranging meetings, and running various reports such as market share, revenue generated by individual and cross-checking bookings made with invoices. I also sourced and distributed promotional gifts and mailers to celebrate circulation increases and helped organise events. Another part of my role was to support to the sales department by monitoring staff attendance, preparing induction packs for new starters, distributing mail and competitive media and recording client meetings arranged by the sales teams.



International House Bristol

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Office Administrator

  • Mar 2012 - May 2013

  Enrolling new students through communication with direct applicants as well as agents, maintaining student records, ensuring that students have suitable visas, covering a busy reception area, responding to general enquiries, raising invoices, reconciling payments on Sage, taking and allocating payments, taking and distributing minutes at meetings and explaining course options to visitors. Enrolling new students through communication with direct applicants as well as agents, maintaining student records, ensuring that students have suitable visas, covering a busy reception area, responding to general enquiries, raising invoices, reconciling payments on Sage, taking and allocating payments, taking and distributing minutes at meetings and explaining course options to visitors.



Global Design Solutions

• Sales Administrator

  • Oct 2011 - Mar 2012

  Providing administrative support to the Sales department, maintaining customer records, ensuring timely and accurate dispatch of products through a bi-daily shipping report and liaising with the production department, raising invoices and creating quotations, updating social media websites, researching potential distributors, dealing with complaints, diary management and and taking minutes during meetings. Providing administrative support to the Sales department, maintaining customer records, ensuring timely and accurate dispatch of products through a bi-daily shipping report and liaising with the production department, raising invoices and creating quotations, updating social media websites, researching potential distributors, dealing with complaints, diary management and and taking minutes during meetings.



Cardiff University / Prifysgol Caerdydd

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Nov 2010 - Feb 2011

  Updating the University website, amending spreadsheets, completing mail merges and general administration duties as required Updating the University website, amending spreadsheets, completing mail merges and general administration duties as required



Shao Wu Primary School (China)

• Teacher of English

  • Aug 2006 - May 2007



Brittany Ferries

• Maritime Transportation
• 700 & Above Employee

• Accounts Administrator

  • Feb 2005 - Aug 2006

  My responsibilities included: raising purchase orders, putting together the management account reports, inputting data using Excel as well as in-house systems, providing administrative support to purchase ledger, sales ledger, credit control and MIS, making travel arrangements, diary management, replenishing office supplies, covering for the PA to the company secretary, covering the reception and switchboard area, filing, typing and sending of correspondence and providing administrative relief to the entire accounts department. During this period I also completed an NVQ2 in Business Administration. I also worked at the Border Control area checking passengers’ travel documents.