Experience

United Federation of Teachers

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Project Manager

  • Dec 2019 - Present

  In my current role, I oversee UFT's operations and programs across an array of portfolios, including event, marketing, technical, operations, and executive portfolios. Organize multiple software implementation projects on a daily basis. Monitor the performance of Project Managers and Project Coordinators to ensure projects are being successfully delivered on time and within scope, and that escalated issues are resolved. Inform internal staff and union stakeholders of project plans, progress, and updates. Manage scope, scheduling, and budget changes by creating and maintaining comprehensive project documentation, including status reports and project charters. Interact effectively at all levels in order to increase member satisfaction and deepen member relationships. I also ensure the successful launch of new software by establishing clear and defined processes for departments implementing new software in collaboration with project stakeholders. Some Key Accomplishments Includes: • Achieving best practices and meeting customer needs by incorporating Salesforce, Cvent, Amp Impact, and other software systems to meet the UFT's needs. • Creating detailed project plans to track project progress, milestones, and deliverables, to ensure project completion is timely and on target. • Coordinating all project resources, including those provided by third parties, for a flawless execution of project. • Demonstrating the benefits of UFT's Implementation Services via presentations, demonstrations, and open discussion with stakeholders. Show less



The Pier Sixty Collection

• United States
• Events Services
• 1 - 100 Employee

• Senior Event Production Manager

  • 2017 - 2019

  As senior event production manager, I planned and implemented all logistics for client events in accordance with contract. Created menus and floor plans with and for clients, and responded to all questions clients had regarding menu, venue, and logistics. Upsold products to maximize revenue. I also invoiced and collected payments for events.Some Key Accomplishments Includes:• Planning and coordinating over 125 corporate and nonprofit events per year.• Communicating all event details across all departments to maximize event success and retain client relations.• Managing three venues with over 36,000 square feet of event space for the company's most challenging events. Show less

• Guest Services Manager

  • 2016 - 2017

  I provided seamless guest arrival and departure experiences by recruiting, training and managing concierges and transportation staff. Scheduled coverage of concierge staff based on labor standards and business needs. Processed payroll in a timely and accurate manner. Assessed and determined transportation requirements for corporate and social events, including valet parking, shuttle services, dispatchers, and security, in coordination with sales and banquet managers.Some Key Accomplishments Includes:• Improving the guest experience by implementing a lost & found system, a scent program, and a guest amenities program.• Analyzing all transportation revenue every two weeks to identify trends and opportunities for improvement.• Developing and expanding on a variety of information sources for keeping venue guests informed about a wide range of activities in the area. Show less

• Senior Sales Assistant

  • 2015 - 2016

  In this role, I developed event orders and floor plans based on food, beverage, and setup information from clients. Assigned tasks and monitored sales administrative assistants' performance. Confirmed monthly and annual revenue and deposit reports were submitted through Crystal Reports to directors and general managers. Assembled and presented weekly reports regarding revenue and occupancy metrics to management and at owners meetings. Applied incoming deposits to proper accounts for all upcoming events. I also analyzed revenue and charges based on contractual agreements to accurately process all invoices after each event. Show less



Cosmoprof Beauty Supply

• Lynbrook, New York

• Store Manager

  • 2011 - 2015