Experience

Medjet

• United States
• Travel Arrangements
• 1 - 100 Employee

• Travel Agency Sales Manager

  • Feb 2020 - Present

• Strategic Account Manager

  • Jan 2018 - Feb 2020

  • Managed corporate accounts including AARP, Morgan Stanley Reserved, AD (Affiliated Distributors), American Academy of Dermatologists and more• Created comprehensive marketing plans to grow membership base• Designed marketing advertisements, email campaigns and other promotional items• Conducted external presentations to resellers (webinars & in-person) and participated in outside trade shows and events like Virtuoso Travel Week

• Transport Operations Coordinator

  • Sep 2015 - Feb 2020

  • Coordinated hospital to hospital medical transports for members• Liaison to hospital staff, transport team and members

• Sales and Marketing Coordinator

  • Mar 2016 - Jan 2018

  • Served as the liaison between Medjet’s internal sales and marketing teams• Produced marketing collateral by creating and revising asset files using the Adobe Creative Suite• Developed sales scripts, presentations and proposals for the sales team• Coordinated trade shows, regional meetings and varied activities for the sales team• Managed, recorded and maintained all sales enquiries utilizing the CRM platform, Salesforce

• Membership Services Representative

  • Sep 2014 - Mar 2016

  • Exceeded monthly sales quota by consistently converting general inquiries into membership sales• Delivered superior customer service by listening to members’ requests and working to find the appropriate solution by recommending and cross-selling Medjet programs that best meet the members’ needs• Processed and audited payment transactions on new and renewal memberships using quality assurance standards and check balancing procedures



Tropeano Orthopedics and Sports Medicine

• Medical Assistant

  • May 2014 - Sep 2014

  • Executed administrative duties including updating and filing patient records, handling correspondence and scheduling appointments.• Performed clinical duties such as assessing medical history, recording vital signs and preparing patients for examination. • Executed administrative duties including updating and filing patient records, handling correspondence and scheduling appointments.• Performed clinical duties such as assessing medical history, recording vital signs and preparing patients for examination.