Experience

MiniCRM Zrt.

• Hungary
• IT Services and IT Consulting
• 1 - 100 Employee

• Helpdesk Agent

  • Sep 2022 - Present



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Help Desk Specialist

  • Oct 2021 - Sep 2022

  I anwser calls and emails from customers requiring assistance concerning their services and if needed forward them in the internal ticketing system to IT team, along with this, I handle complaint calls from customers, record their complaint and help them any way possible I anwser calls and emails from customers requiring assistance concerning their services and if needed forward them in the internal ticketing system to IT team, along with this, I handle complaint calls from customers, record their complaint and help them any way possible



Arconic

• United States
• Manufacturing
• 700 & Above Employee

• Information Technology Intern

  • Nov 2019 - Mar 2020

  I worked in the internal logistics and the local IT departments of Arconic as a student. I worked in the internal logistics and the local IT departments of Arconic as a student.