Experience

Paradox Interactive
• Sweden
• Computer Games
• 300 - 400 Employee
• Community Developer

  • Nov 2022 - Present


CM Games

• Estonia
• Computer Games
• 100 - 200 Employee

• Senior Community Manager

  • Feb 2022 - Oct 2022

  Responsibilities: • Plan and post communications including patch notes, blog posts, and discord announcements to support content releases and other business needs; • Create and deploy a global community strategy for the game, directed to both core & casual players with a specific focus on Video & Social Media content; • Use data analysis to better tailor & adapt our future/on-going/newcontent; Main achievements: • Created a properly working communication process between developers and players; • Renovated Nitro Nation Drag & Drift Discord server and increased engagement level up to 25% (from 5-7% before); • Led a few customer development interviews with players which helped us improve gaming experience and learn more about the player's motivation. Show less



MY.GAMES

• France
• Retail

• Community Manager (Warface)

  • Oct 2017 - Feb 2022

  Community-manager - Warface (ENG/CN/RU) PC and Console versions of the game Responsibilities: - Management of moderators team and content creators program; - Communication with players; - Development of opinion leaders; - Collecting feedback from users and drawing up reports; - Preparation, editing of news and art materials on games and other topics (Ru, En, Cn); - Working with external platforms and determining the specifics of the audience (Steam, Reddit, Weibo, Tieba, Fanbook, FB, Discord, VK, Twitter); - Working with console audience and console-related platforms (NCMS for Nintendo Switch, PS4, Xbox); - Copywriting and translating texts (RU, CN, EN); - Preparing guidelines; - Preparing dev blogs scripts; - Creating a communication strategy for Chinese-speaking audience; Show less



IGG

• Singapore
• Computer Games
• 400 - 500 Employee

• Internship Project

  • Jun 2019 - Jul 2019

  • Creating a customer service system for a group project (SLG genre) • Creating SOP for customer service • Creating marketing strategy for a project (SMM, outdoor/indoor advertisement) • Creating UA strategy (analyzing competitors, creating ideas for the project • Creating a customer service system for a group project (SLG genre) • Creating SOP for customer service • Creating marketing strategy for a project (SMM, outdoor/indoor advertisement) • Creating UA strategy (analyzing competitors, creating ideas for the project