Experience

Nova Scotia Liquor Corporation

• Canada
• Retail
• 500 - 600 Employee

• Systems Analyst

  • Aug 2020 - Present

• Desktop Support Analyst

  • Sep 2017 - Aug 2020



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• CS-01 Information Management Support

  • Jan 2017 - May 2017

  Employed for a casual contract position. Provided support during transition period while the FMF IT department was amalgamated into the new BIS IT structure. Handled all requisitions, returns, and transfers of IT assets Provided Blackberry support for the unit Provided video teleconferencing support for the unit Liaised with the BIS team regarding supply and demand of IT assets Employed for a casual contract position. Provided support during transition period while the FMF IT department was amalgamated into the new BIS IT structure. Handled all requisitions, returns, and transfers of IT assets Provided Blackberry support for the unit Provided video teleconferencing support for the unit Liaised with the BIS team regarding supply and demand of IT assets



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• CS-01 IT Support Technician

  • Jan 2016 - May 2016

  Employed for a 90 working day casual contract position. Provision of first and second line computer hardware/software and infrastructure technical support services for DND/CF Clients. Install, configure, troubleshoot and maintain network and workstations including all hardware/software related equipment. Assist in the roll out of new IT resources Coordinating installs consistent with client requirements. Repairing and replacing damaged IT recources Creating new accounts for users on the domain Maintaining network printers Creating and managing user groups, log in scripts and shared directories Services are provided both by remote sessions, and on-site technical support Giving clients advice on certain procedures when required Updates to the asset tracking information database as required Show less



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• CS-01 IT Support Technician

  • Jan 2015 - May 2015

  Employed for a 90 working day casual contract position. Provision of first and second line computer hardware/software and infrastructure technical support services for DND/CF Clients. Install, configure, troubleshoot and maintain network and workstations including all hardware/software related equipment. Assist in the roll out of new IT resources Coordinating installs consistent with client requirements. Repairing and replacing damaged IT recources Creating new accounts for users on the domain Maintaining network printers Creating and managing user groups, log in scripts and shared directories Services are provided both by remote sessions, and on-site technical support Giving clients advice on certain procedures when required Updates to the asset tracking information database as required Show less



CumberlandPC

• Computer Technician

  • Nov 2014 - Dec 2014

  Assess computer for issues and estimate cost of resolutions to customers Clean computers of bloatware, remove viruses and ensure optimal performance Upgrade customers PCs based on their specific needs Recommend hardware/software to customers based on specific requirements and needs Provide on-site support for customers in the local area, including configuring customers home networks, installing computers for customers who require assistance, assisting customers deal with ISPs when necessary Show less



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• CS-01 IT Support Technician

  • Aug 2013 - May 2014

  Employed for two complete 90 working day casual contract positions. Provision of first and second line computer hardware/software and infrastructure technical support services for DND/CF Clients. Install, configure, troubleshoot and maintain network and workstations including all hardware/software related equipment. Assist in the roll out of new IT resources Coordinating installs consistent with client requirements. Repairing and replacing damaged IT recources Creating new accounts for users on the domain Maintaining network printers Creating and managing user groups, log in scripts and shared directories Services are provided both by remote sessions, and on-site technical support Giving clients advice on certain procedures when required Updates to the asset tracking information database as required Show less



CumberlandPC

• Parrsboro, Nova Scotia

• Computer Technician

  • May 2013 - Aug 2013

  Assess computer for issues and estimate cost of resolutions to customers Clean computers of bloatware, remove viruses and ensure optimal performance Upgrade customers PCs based on their specific needs Recommend hardware/software to customers based on specific requirements and needs Provide on-site support for customers in the local area, including configuring customers home networks, installing computers for customers who require assistance, assisting customers deal with ISPs when necessary Show less



Halifax Regional School Board

• Canada
• Primary and Secondary Education
• 700 & Above Employee

• Computer Technician

  • May 2013 - Jun 2013

  5-week Work Term Assess, upgrade and repair hardware as it is received Create images based on specifications for specific use based on locations they are intended for Deploy images to multiple machines to prepare them for the environment they were intended for Install IT assets in schools based on plans provided 5-week Work Term Assess, upgrade and repair hardware as it is received Create images based on specifications for specific use based on locations they are intended for Deploy images to multiple machines to prepare them for the environment they were intended for Install IT assets in schools based on plans provided