Alex Smith

QA Automation Engineer at iplicit
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Contact Information
us****@****om
(386) 825-5501
Location
Ipswich, England, United Kingdom, UK

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Credentials

  • ISTQB Certified Tester Foundation Level 2018
    ISTQB® - International Software Testing Qualifications Board
    Aug, 2022
    - Oct, 2024

Experience

  • iplicit
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • QA Automation Engineer
      • Mar 2023 - Present
  • Cognizant
    • Uzbekistan
    • Education
    • 1 - 100 Employee
    • Test Analyst
      • Oct 2022 - Mar 2023
  • AXA
    • Italy
    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • QA Engineer
      • Oct 2017 - Sep 2022

      Working in an Agile environment to migrate legacy insurance products into Guidewire Claim Centre.Manual Functional Testing, Automation testing. Designing and planning test cases for manual testing, and creating test suites for Smoke Testing and Regression Testing to ensure a high quality of assurance for the business.Tools used for test administration, tracking, and execution included Azure DevOps, TestCafe, Testfactory (based on selenium) SoapUI.

    • Change and Planning Support Coordinator
      • May 2016 - Sep 2017

      Supporting call centre unit and liasing with development team to manage BAU problemsAssisting with the development of an online claim reporting tool as Business Ambassador.Troubleshooting Claim managment system.Supporting Workforce planning for 200+ staff member call centre unit.MI reporting on claims.

    • Claims Handler
      • Jul 2012 - Apr 2016

      Logging and progressing Travel and Creditor claims.Handling incoming claim documentation.Assessing claims for settlement, including via Fasttrack process.

  • RBS
    • Russian Federation
    • Business Consulting and Services
    • 1 - 100 Employee
    • Recoveries Advisor, Claims
      • Aug 2008 - Oct 2011

      Managing non fault motor claims, pursuing recovery of claim costs.Auditing RIPE compliance

    • Claims Handling, including Motor Incident Management
      • Aug 2003 - Aug 2008

      Handling incoming calls for FNOL and existing claims for Motor and Household Personal Insurance.Motor Incident Management - Managing repairs, progressing claims and managing customer expectations.

Education

  • Thomas Mills High School
    1987 - 1992

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