Alex Shipman
Client Service Technician at Acropolis Technology Group- Claim this Profile
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Bio
Experience
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Acropolis Technology Group, An IT Solutions Company
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Service Technician
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Jul 2021 - Present
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MERS / Goodwill
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United States
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Non-profit Organization Management
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300 - 400 Employee
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Donation Attendant
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Sep 2019 - May 2021
Sorted and performed quality control measures of donated items. Displayed excellent customer service when greeting customers and accepting donations. Respectfully communicated with a diverse population of volunteers and employees. Sorted and performed quality control measures of donated items. Displayed excellent customer service when greeting customers and accepting donations. Respectfully communicated with a diverse population of volunteers and employees.
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UniGroup
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United States
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Transportation/Trucking/Railroad
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700 & Above Employee
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Transportation Specialist Assistant
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May 2018 - Aug 2020
Worked during the Summers and Winters. Helped to coordinate drivers with household goods moves. Worked to solve logistical problems, such as deadlines to deliver shipments and moving specialty items. Entered data into excel spreadsheets to compile results of surveys and created a presentation based on the collected data. Efficiently navigated the Mainframe system to acquire information to solve problems. Made daily phone calls to work with agents on organizing pickups and deliveries of shipments.
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Education
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Southeast Missouri State University
Bachelor of Science - BS, Cybersecurity -
Southeast Missouri State University
Minor, Business Administration and Management, General