Alex Rojas
Program Manager at Reconext- Claim this Profile
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Bio
Jason Pedersen
Frequently partnering with Alex to coordinate device repair, kitting and a variety of special projects for Sprint has proven very beneficial for both parties for several years. Alex is key to daily operations impacting my business, ensuring success across multiple complex programs and engaging promptly to investigate and resolve anomalies and issues. Alex demonstrates focus at working level, flexibility shifting priorities and dependability over time. His attention to detail and skills engaging teams supporting our collective interests produce significant results!
Jason Pedersen
Frequently partnering with Alex to coordinate device repair, kitting and a variety of special projects for Sprint has proven very beneficial for both parties for several years. Alex is key to daily operations impacting my business, ensuring success across multiple complex programs and engaging promptly to investigate and resolve anomalies and issues. Alex demonstrates focus at working level, flexibility shifting priorities and dependability over time. His attention to detail and skills engaging teams supporting our collective interests produce significant results!
Jason Pedersen
Frequently partnering with Alex to coordinate device repair, kitting and a variety of special projects for Sprint has proven very beneficial for both parties for several years. Alex is key to daily operations impacting my business, ensuring success across multiple complex programs and engaging promptly to investigate and resolve anomalies and issues. Alex demonstrates focus at working level, flexibility shifting priorities and dependability over time. His attention to detail and skills engaging teams supporting our collective interests produce significant results!
Jason Pedersen
Frequently partnering with Alex to coordinate device repair, kitting and a variety of special projects for Sprint has proven very beneficial for both parties for several years. Alex is key to daily operations impacting my business, ensuring success across multiple complex programs and engaging promptly to investigate and resolve anomalies and issues. Alex demonstrates focus at working level, flexibility shifting priorities and dependability over time. His attention to detail and skills engaging teams supporting our collective interests produce significant results!
Experience
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Reconext
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Program Manager
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Dec 2010 - Present
✓ Main Contact window for Customer. - Sprint - Fitbit/Google ✓ KPI Management ✓ Financial Forecasts (Cost breakdowns Forecast vs. Actuals) ✓ Problem Solving ✓ Coordination to meet customer's demands ✓ Main Contact window for Customer. - Sprint - Fitbit/Google ✓ KPI Management ✓ Financial Forecasts (Cost breakdowns Forecast vs. Actuals) ✓ Problem Solving ✓ Coordination to meet customer's demands
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Sales Manager
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Jul 2009 - Dec 2010
Set-up strategies to increase sales in South America market. Customer Service Set-up strategies to increase sales in South America market. Customer Service
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LG Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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CS Manager
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May 1996 - May 2009
Quality monitoring in Outgoing quality(OQA) as well as in Field (final customer). 6 sigma project administration (TDR Project) in order to make strategies to reduce SCR (Service Call Rates) Quality monitoring in Outgoing quality(OQA) as well as in Field (final customer). 6 sigma project administration (TDR Project) in order to make strategies to reduce SCR (Service Call Rates)
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Education
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Universidad Autónoma de Baja California
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