Sales Development Representative

• Nov 2022 - Present

Inside Sales Representative

• Sep 2019 - Sep 2020

• Conducted in-arena appointments and tours of LCA to generate new business and foster new relationships • Maintained accurate and detailed records of all current clients and prospects through comprehensive CRM system • Sold new full season and half season memberships, partial plans, group tickets, and luxury suites for the Detroit Pistons • Developed new relationships through phone calls, prospecting, sales tables, seat visits, networking and client appointments • Consistently created and implemented unique sales strategies and ideas as a means of producing new business opportunities • Answered incoming single game ticket calls and up-sold callers, provided excellent customer service to prospects and clients Show less

Graduate Assistant

• Jun 2017 - Jun 2019

•Two years of experience with Paciolan ticketing system, including E.Venue. Experience with back office set up of seasons, events, promo codes, price tables, and credit authorizations •Reconciled daily ticket sales revenue and deposits, including credit authorization and on-line sales •Supervised all aspects of ticket office operations and event staff for Volleyball (2017-18) and Women’s Basketball (2018-19) •Assisted in interviewing, hiring and training of ticket office employees •Developed office and event schedules for all student-employees •Proficient with jumpforward.com player guest management. •Maintained customer relations with the general public, season ticket holders, and donors through event management, direct sales, and oral/written communications. Show less

Sales Representative

• Jan 2017 - Jun 2017

•Pitched and sold new displays to key accounts to achieve company goals and to grow sales within the accounts •Streamlined communication between corporate leadership and retail employees on multiple national campaigns •Achieved monthly objectives on priority brands and generated positive relationships with account decision makers •Managed the largest sales territory in terms of revenue and co-developed and executed partnership activation plans •Pitched and sold new displays to key accounts to achieve company goals and to grow sales within the accounts •Streamlined communication between corporate leadership and retail employees on multiple national campaigns •Achieved monthly objectives on priority brands and generated positive relationships with account decision makers •Managed the largest sales territory in terms of revenue and co-developed and executed partnership activation plans

Head Student Employee

• Jul 2012 - Dec 2016

•Supervised and assisted with set-up and tear down of physical facilities for all home athletic events •Helped manage team of 10+ students in high pressure situations during important sporting and university events •Developed programs to target various markets from corporate, group, adult/youth/family, and special interest groups •Established strong working relationship with department staff members, vendors, and outside groups using facilities •Supervised and assisted with set-up and tear down of physical facilities for all home athletic events •Helped manage team of 10+ students in high pressure situations during important sporting and university events •Developed programs to target various markets from corporate, group, adult/youth/family, and special interest groups •Established strong working relationship with department staff members, vendors, and outside groups using facilities

Merchandiser

• Apr 2015 - Jan 2016

Working closely with salesman to create product orders Stocking/rotation of product Creating unique displays of products within each store Working closely with salesman to create product orders Stocking/rotation of product Creating unique displays of products within each store