Experience

Principal Insurance Limited

• United Kingdom
• Insurance
• 1 - 100 Employee

• Product Developer

  • Mar 2016 - Present

  Manchester, United Kingdom • Automating Processes: Currently implementing automation strategies for various processes, including Intra Day activities, Agg Declarations, and other critical tasks. This initiative streamlines operations, improving efficiency and accuracy. • Implementing New Schemes: Leading the successful implementation of innovative schemes, showcasing an ability to conceptualize, develop, and integrate new product offerings effectively. This involves meticulous planning, execution, and… Show more • Automating Processes: Currently implementing automation strategies for various processes, including Intra Day activities, Agg Declarations, and other critical tasks. This initiative streamlines operations, improving efficiency and accuracy. • Implementing New Schemes: Leading the successful implementation of innovative schemes, showcasing an ability to conceptualize, develop, and integrate new product offerings effectively. This involves meticulous planning, execution, and coordination across departments. • Continuous Learning and Skill Development: Actively engaging in continuous learning initiatives, acquiring and honing skills in pricing strategies, SQL, C#, and other relevant tools. This dedication to ongoing skill development significantly contributes to the enhancement of role responsibilities. • Product Development: Consistently spearheads the comprehensive development and maintenance of products in collaboration with the Product Development Manager. Directly manages builds, pricing structures, and produces detailed Management Information/Analysis reports, actively contributing to the enhancement and upkeep of product portfolios. • Temporary Management Information (MI) Role: Stepping into a temporary MI role, showcasing adaptability and a quick grasp of complex tasks. Efficiently managing MI tasks ensures seamless continuity and accuracy in generating critical reports, providing valuable insights to support decision-making processes. • Training in Management Information (MI): Providing comprehensive training and guidance to team members in MI tasks and processes. Sharing knowledge and expertise, facilitates the upskilling of colleagues, contributing to a more proficient and capable team overall. • Adapting to Remote Work: Demonstrating resilience and adaptability in swiftly transitioning to remote work environments, ensuring seamless continuation of duties while maintaining productivity and collaboration with the team.

• Customer Sales Specialist

  • Jan 2016 - May 2017

  Manchester, England, United Kingdom • Conducted inbound and outbound calls, adeptly building rapport with customers to establish lasting relationships. • Provided exceptional service, consistently exceeding performance targets while ensuring customer satisfaction. • Proficiently explained insurance policies, calculated premiums, and executed various administrative tasks with precision. Key Achievement: • Top Performer in Sales Targets: Consistently achieved and surpassed sales targets, setting records that remain… Show more • Conducted inbound and outbound calls, adeptly building rapport with customers to establish lasting relationships. • Provided exceptional service, consistently exceeding performance targets while ensuring customer satisfaction. • Proficiently explained insurance policies, calculated premiums, and executed various administrative tasks with precision. Key Achievement: • Top Performer in Sales Targets: Consistently achieved and surpassed sales targets, setting records that remain unbeaten to date. Demonstrated a remarkable ability to not only meet but exceed sales goals consistently, contributing significantly to the company's success during the tenure.



Carole Nash Insurance

• Insurance
• 1 - 100 Employee

• Customer Advisor

  • Feb 2012 - Feb 2016

  Inbound/outbound calls, rapport building with customers Exceptional service provision, meeting/exceeding targets Explaining policies, calculating premiums, administrative tasks