Experience

YM & YWHA of Washington Heights and Inwood

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• HR and Compliance Coordinator

  • Jul 2020 - Present



By The Way Bakery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Chief Operating Officer

  • Oct 2019 - Oct 2020

  Responsible for the administration of day to day operations of the four storefronts across the tri-state area.Revamped existing systems, such as internal and external ordering, POS, payroll, and Prims (our traceability programs).Analyze sales data, assessing previous trends, holidays and individual item success during different periods. Forecast future inventory demand and create the daily delivery schedule to each store. Served as Human Resources Representative, ensuring proper practices are followed, and working with any employee to resolve issues.In charge of major projects, including creating an online order system, employing delivery systems, and establishing traceability. Coordinated all external services, such as ordering new machinery, and working with service repair for the bakery. Show less

• VP Retail Operations

  • Jun 2017 - Oct 2019

  Spearheaded the training program, teaching new employees operational protocols for the stores.Headed the hiring and firing processes, conducted interviews and made final decisions on employees’ status.Led the stores through busy holiday seasons, setting up proper procedures to ensure a smooth experience.Created a training manual, followed by all store employees, which is still in use today. Provided support for all staff, either through guidance on practices or covering shifts. Show less