Alex is probably the most dedicated & talented technical support agent I've seen in my past 5 years of running SaaS products. He is dedicated & empathetic to the customers and knows how to identify & investigate bugs, report them to the dev team and work together with them & the customer to get to the best possible solution while keeping the customers happy & without wasting precious development or QA time. Alex is a trustworthy & loyal employee every company should wish for. Thank you for all the effort, dedication, time & everything else you've done for us over the years.

Alex is probably the most dedicated & talented technical support agent I've seen in my past 5 years of running SaaS products. He is dedicated & empathetic to the customers and knows how to identify & investigate bugs, report them to the dev team and work together with them & the customer to get to the best possible solution while keeping the customers happy & without wasting precious development or QA time. Alex is a trustworthy & loyal employee every company should wish for. Thank you for all the effort, dedication, time & everything else you've done for us over the years.

Alex is probably the most dedicated & talented technical support agent I've seen in my past 5 years of running SaaS products. He is dedicated & empathetic to the customers and knows how to identify & investigate bugs, report them to the dev team and work together with them & the customer to get to the best possible solution while keeping the customers happy & without wasting precious development or QA time. Alex is a trustworthy & loyal employee every company should wish for. Thank you for all the effort, dedication, time & everything else you've done for us over the years.