Director of Consulting Services

• Apr 2023 - Present

Business Analysis Practice Lead

• Jan 2022 - Present

Senior Business Analyst

• Oct 2021 - Jan 2022

Conducted a Business Capability Model assessment of LOR's European Business. Conducted a Business Capability Model assessment of LOR's European Business.

Senior Business Analyst

• Aug 2020 - Sep 2021

Requirements Lead - Cyber+ Programme

• Jun 2018 - Apr 2020

Working alongside the programme’s Design Lead to own the scope and overall solution, aligned to the CAA’s CAP1574 and DfT's CAF frameworks and other regulatory requirements, including ISO27001. Shaping work-packages based on high-level business requirements elicited from a diverse range of stakeholder to deliver discrete pieces of scope. Authoring business case documentation to secure funding for initiatives. Formulating aspects of the programme’s procurement strategy. Programme leadership team responsibility for Business Requirements including co-ordination of detailed requirements gathering across a diverse mix of supply chain partners and maintaining tractability back to the benefits stated in the investment case. Providing guidance and oversight to a wider range of project teams during the design and implementation phase. Vulnerability assessment of Heathrow's application estate and subsequent remediation planning. Show less

People and Change Consultant

• Jan 2018 - May 2018

I sat in the People and Change team of North Highland's Consulting Practice, during which time I worked for GlaxoSmithKline as a Senior Project Manager for on their Multi-Channel Marketing Programme. Responsibilities included: day to day project management of the vendor selection process for a new Webcast platform; designing and negotiating a bespoke commercial model between GSK and the vendor in order to satisfy a range of complex use cases; supplier management and ‘Plan-to-Green’ execution for failing Webex contract. Show less

Management Consultant

• Sep 2013 - Jan 2018

I sat in the Operational Improvement team of the Business Consulting practice of Atkins Aerospace, Defence, Security and Technology (ADST) division. I worked primarily within the UK public sector across Security, Central Government, Transport and Health projects. I spent two years working on high-profile cyber resilience projects for government and critical national infrastructure clients. I have spent time looking at the business and system processes that enable passengers to move through Heathrow Airport safely and efficiently been heavily involved in implementing a cyber resilience strategy for Heathrow, leading teams to author technology strategies, build investment cases, and deliver projects in the organisation's Cyber Change Programme. Prior to this, I spent a year consulting for a confidential client, in a large-scale change program focused on the management of information risk. I have designed operating models for new business units; engineered business processes; analysed large datasets in support of complex, targeted, hardware rollouts; built tools for the collection and presentation of MI; and worked to define and deliver innovative, yet abstract, risk management concepts into BAU. Other previous roles have included project managing the development of an economic model of health services in Liverpool for the local Clinical Commissioning Group and designing and implementing project controls and operations procedures for the government funded Transport Systems Catapult. I have also worked on economic models for the TfL Cycle Hire Scheme and a Treasury Green Book Economic case for a Cabinet Office Data Migration project. Show less

Process Engineer

• Jul 2011 - Jan 2013

Writing business plans for new start-ups; creating financial projections/simulations for projects; identifying and documenting strategies to market for new products; designing and implementing new business processes; carrying out market research to inform new product development; working closely with engineering and design teams to optimise commercial potential of new products; assisting with HR management; organising trade show exhibits in order to secure new leads/generate new business opportunities Show less