Experience

Object CTalk Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Writer

  • Oct 2014 - Present

  • Edited contractual and client-requested documents for the Defense Civilian Personnel Data System (DCPDS) program. • Coordinated with and provided writing guidance to subject matter experts to produce numerous project documents, including project plans, white papers, technical implementation plans, high-level slide presentations, and user guides. • Conducted internal group meetings to review and complete presentations to be used during meetings with the government client. • Provided input for graphical design of logos for proprietary software applications. • Software and systems used: MS Word, PowerPoint, Excel, Publisher, Visio, Outlook, Project, Lync, SharePoint; HP Project and Portfolio Management Center; SAP BusinessObjects; Adobe Acrobat Pro Show less



IndraSoft, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Technical Writer

  • Aug 2013 - Oct 2014

  • Provided documentation for the software development lifecycle of the USAF A1 SOA Web Services Project. • Coauthored and revised contractual data list requirement documents, including the project’s System Requirements Specification, Interface Design Description, Software Test Plan, Configuration Management Plan, and Allocated Baseline Report. • Supported project test team by using HP Application Lifecycle Management tool to document test cases, link requirements to tests, and report test results. • Supported client meetings by scheduling meeting times, providing read-ahead documentation, facilitating meetings, and documenting meeting minutes. • Software and systems used: MS Word, Excel, PowerPoint, Publisher, Visio, Outlook, Lync, SharePoint, Project; HP Application Lifecycle Management Show less



IT Strategic Performance Firm, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Requirements Analyst

  • 2011 - 2012

  • Met with clients and subject matter experts to determine users’ workflow processes and to develop new software interfaces or improve existing software interfaces within the Integrated Clinical Database’s CarePoint Healthcare Application Suite. • Developed wireframe models and HTML prototypes for multiple applications within the ICDB CarePoint Healthcare Application Suite. • Documented business rules and functional requirements for both new and modified software interfaces. • Coordinated development and modification of ICDB software interfaces with ICDB programmers and database engineers. • Performed software testing and coordinated interface and database fixes with ICDB programmers and database engineers. • Software and systems used: MS Word, Excel, PowerPoint, Publisher, Visio, Access, Outlook; Axure; ICDB Carepoint; CHCS; MHS Remedy; DoD DCO Show less



Intellica Corporation

• United States

• Clinical Informatics Analyst and Software Support Consultant

  • 2008 - 2010

  • As a contractor to the US Army, performed software testing and end-user support for users of the Department of Defense electronic health record. • Authored user documentation for company’s proprietary, healthcare-related software to include user manuals and requirements documents. • Provided training and end-user support for company’s proprietary, healthcare-related software. • Performed extensive software testing and coordinated interface and database fixes with program development department. • Software and systems used: MS Word, Excel, PowerPoint, Publisher, Visio, Access, Outlook; AHLTA; Essentris; CHCS; company proprietary software Show less



Ultrafryer Systems, Inc.

• Industrial Engineer Coordinator

  • Feb 2006 - Mar 2008

  • Maintained coordination between configuration design and production ability to produce a cost-effective product. • Determined parts and materials necessary for each product. • Worked with production on material handling flow processes. • Coordinated the development of design concepts with other members of Industrial Engineering Team. • Software and systems used: MS Word, Excel, PowerPoint, Publisher, Access; Adobe Photoshop and InDesign • Maintained coordination between configuration design and production ability to produce a cost-effective product. • Determined parts and materials necessary for each product. • Worked with production on material handling flow processes. • Coordinated the development of design concepts with other members of Industrial Engineering Team. • Software and systems used: MS Word, Excel, PowerPoint, Publisher, Access; Adobe Photoshop and InDesign