Head of Application Development

• Feb 2021 - Present

Head of Innovation Delivery

• May 2019 - Feb 2021

Digital Delivery Manager

• Feb 2017 - Feb 2021

Senior Project Manager

• Jul 2015 - Feb 2017

Project Manager

• Mar 2010 - Jul 2015

As Project Manager I successfully delivered the full SEPA implementation for RaboDirect Ireland.I was also the lead Business Analyst, covering the business requirement gathering and documentation for the full SEPA model.Before commencing the SEPA project I was the Senior Business Analyst on a wide range of different projects and initiatives, across all of our product types and systems. These all involved the gathering of requirements, detailed analysis of those requirements, solution design and documentation, the co-ordination of external vendors through development phases, and assisting in test phase preparation, testing, and delivery.

Business Analyst, Treasury Systems

• 2006 - 2009

Worked on system implementation and upgrade projects, investigating, building and testing client system solutions Designed and tested system functionality, within existing and new systems. Created multiple BRDs (Business Requirement documents).Supported the Sales and Product Development teams in the development, design and implementation of new client processes and systems.Worked closely with external clients, external software vendors, and the internal IT department throughout project lifecycles.Provided support to operations teams post project go-live, including issue tracking and resolution when required. Successes:Project Management experience - Successfully managed the implementation of an online dealing platform, FXAll, and integrated it with a treasury management system. This increased straight through processing, eliminated manual processes, and reduced the risk of manual errors. It was also added as an attractive selling point to potential new clients.Completed 4 large client migrations from the legacy Treasury Management System to a new TMS resulting in $1.5m saving for the departmentCompleted a new client implementation project in 2006, with a 2 month turnaround resulting in significant income for the departmentCompleted numerous BRDs for the IT department to develop interfaces into the new TMS from external sources such as Intercompany netting systems, external file sources, and online dealing platforms, resulting in a radical increase in the STP rate.Provided training to many operations users and client users of the TMS and the FXAll online dealing platform.

Business Analyst / Systems Support Analyst

• 2001 - 2006

Key member of the project team for an implementation called FSP (Financial Service Provider), a new treasury management system - WallStreet Systems. During my involvement on the FSP project, part UK based. I worked on;Business requirement analysis and documentationSystem testing and support System configuration and system security configurationIssue trackingDealing with external clients and system vendorsMaintained and developed systems and procedures employed to administer GAT activity. Ad hoc investigation, analysis and communication of system solutions to satisfy internal and external customer requirements.Developed and tested GTM reports, through the GTM Report Writer module (GTM is a SunGard treasury management system)User acceptance testing, user training and support, and project and compliance documentation (operating procedures, project life cycle documentation) for system implementations/upgrades.Successes:Completed treasury management system upgrades, within scheduled timeframes, resulting in the availability of additional functionality such as web front-end access and more advanced reporting, bringing additional revenue to the department.Managed a project to implement security configuration on the treasury management system, for the internal users, to physically enforce the segregation of duties. This involved the analysis of requirements, documentation, system configuration, and testing which resulted in the removal of the risk of human error, within the department and improved straight through processing.Conducted training sessions with new starters in the department to ensure they had adequate knowledge of the systems they used to do their job efficiently, resulting in a minimal risk of human error and a quick start to their day-to-day processes.