Director Of Group Sales and New Business Development

• Oct 2018 - Present

- Direct contact for corporate groups, SMURF Groups, and social and charity events.- Network with local and regional associations, event planners, and organizations to plan future events and to expand business relations.-Manages and maintains repeat business accounts and clients to build relationships and manage expectations.- Maintains an efficient line of communication between clients and departments from moment of booking to departure.- Works directly with executives, presidents, CEO’s, CFOs to meet and exceed team building goals and to create memorable experiences for clients and teams.-Execute a wide variety of events ranging from small scale executive retreats to 4,000 person gatherings.- Manage and maintain repeat business accounts and clients. -Manages a team of 5 marketing assistants.- Collaborate with marketing and sales to reach projected revenues and quotas, and to remain competitive in the market.- Generates all sales reports and assists with the creation of the marketing budget. -Increased sales revenue 30% from 2019-2021

Membership Experience Manager

• Dec 2021 - Present

Retail Sales and Merchandising Manager

• Dec 2016 - Jan 2020

• Developed and maintained connections with local and domestic vendors such as Orvis, Dean and Deluca, and Coca Cola to ensure optimal inventory • Increased revenue by 15%, exceeding the yearly projected quota • Designed customized specialty items for Chetola Resort branding and merchandising.• Performed as regional Art Dealer for Bob Timberlake • Established and enhanced gift shop social media platform following • Developed all training materials and Standard Operating Procedures for the retail and sales department. • Excelled in visual merchandising using audiovisual technology and photography.. Assisted in the organization and implementation of a new point of sales system..Created customized amenities for corporate V.I.P guests.

Guest Services Assitant Manager

• Aug 2016 - Jan 2018

-Promoted to Guest Services Assistant Manger within first four months of employment -Implemented proactive customer service techniques to maintain positive client relationships and ensured guest satisfaction.-Demonstrated leadership skills as an active new employee trainer. -Promoted to Guest Services Assistant Manger within first four months of employment -Implemented proactive customer service techniques to maintain positive client relationships and ensured guest satisfaction.-Demonstrated leadership skills as an active new employee trainer.

Banquet Captain

• Oct 2015 - Jun 2016

-Assisted with event preparation and execution -Conducted event set-up for weddings, corporate events, and meetings--Demonstrated innovative thinking through personal event designs-Worked as an active team member to accomplish event tasks -Assisted with event preparation and execution -Conducted event set-up for weddings, corporate events, and meetings--Demonstrated innovative thinking through personal event designs-Worked as an active team member to accomplish event tasks

Event Staff Assistant

• Aug 2012 - Dec 2014

-Assisted in all aspects of the event planning process including event set up and break down-Assisted in the event design process, demonstrating creative thinking -Assisted in all aspects of the event planning process including event set up and break down-Assisted in the event design process, demonstrating creative thinking