Alex Mitich
2nd Line Support at BCN Group Ltd- Claim this Profile
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Bio
Ryan Ralston
Alex, is a highly reliable engineer who in the past year has demonstrated a passion for passing his knowledge on to other individuals within his department, has a superb understanding of management and has fantastic customer services skills. Alex would make a great 2nd line engineer and any IT company should grasp Alex at the first chance they can. it has been my pleasure to work with Alex, good luck for the future.
Ryan Ralston
Alex, is a highly reliable engineer who in the past year has demonstrated a passion for passing his knowledge on to other individuals within his department, has a superb understanding of management and has fantastic customer services skills. Alex would make a great 2nd line engineer and any IT company should grasp Alex at the first chance they can. it has been my pleasure to work with Alex, good luck for the future.
Ryan Ralston
Alex, is a highly reliable engineer who in the past year has demonstrated a passion for passing his knowledge on to other individuals within his department, has a superb understanding of management and has fantastic customer services skills. Alex would make a great 2nd line engineer and any IT company should grasp Alex at the first chance they can. it has been my pleasure to work with Alex, good luck for the future.
Ryan Ralston
Alex, is a highly reliable engineer who in the past year has demonstrated a passion for passing his knowledge on to other individuals within his department, has a superb understanding of management and has fantastic customer services skills. Alex would make a great 2nd line engineer and any IT company should grasp Alex at the first chance they can. it has been my pleasure to work with Alex, good luck for the future.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftFeb, 2022- Nov, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftMar, 2021- Nov, 2024
Experience
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BCN Group Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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2nd Line Support
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Mar 2022 - Present
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1st Line Support
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May 2019 - Mar 2022
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Software Cloud Limited
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Service Desk Analyst
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May 2018 - May 2019
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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2nd Line Technical Analyst
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Feb 2017 - May 2018
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Sovereign Business Integration Group Plc
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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1st/2nd Line IT Engineer
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Sep 2015 - Feb 2017
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The George and Dragon Inn
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Of House Supervisor
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Sep 2014 - Dec 2015
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Fexco
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Ireland
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Financial Services
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700 & Above Employee
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Sales Advisor
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Jan 2015 - Aug 2015
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Milton's Head Restaurant
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Chalfont St Giles
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Head Waiter
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Jan 2013 - Sep 2014
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