Alex Merkley

Business Development Representative at Air Solutions Inc
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Location
Greater Ottawa Metropolitan Area, CA

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Experience

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Business Development Representative
      • Nov 2021 - Present

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Account Executive
      • Jun 2021 - Nov 2021

    • Canada
    • Wellness and Fitness Services
    • 700 & Above Employee
    • General Manager
      • Dec 2016 - Jun 2021

      • Manage a clean, friendly, safe, and professional facility while upholding a great club culture for both members and associates• Manage the day to day operations and sales of a fitness facility with 3,000+ members and 50+ associates• Hire, develop, train and manage both a sales and operations team• Analyze performance, execute strategies and inspect performance of sales associates• Analyze KPI statements on a monthly basis and review sales/revenue goals and expenses to ensure profitability• Handle member questions and concerns in a timely manner with courtesy and professionalism• Create a sense of community through member induction, retention initiatives, community involvement, anniversary parties and member appreciation parties• Maintain a high level of communication and teamwork with Home Office support staff• Took over a financially underperforming branch and made it profitable within my first year• Awarded "Top Club - Region" in 2019 for overall sales performance (2nd quarter)• Developed two associates into management roles• Responsible for maintaining Health and Safety Standards for Provincial and National Standards through monthly inspections

    • Assistant General Manager
      • Jul 2015 - Dec 2016

      • Recruit, hire, train and manage a team of 10+ front desk associates• Hyper-focused on member retention by ensuring all members are properly greeted on every visit• Focused on increasing member check-ins by making service calls/e-mails to new members within their first month of becoming a member to increase likelihood of success• Responsible for creating monthly schedules for all front desk associates• Support the General Manager in achieving monthly, quarterly and annual net KPI goals• Winner of Top 1000 Associate based off of a variety of sales and service metrics

    • Fitness Advisor - Sales
      • Sep 2014 - Jul 2015

      • Advised potential members on which membership option would work best for them based on their wants and needs• Successfully generated leads internally and externally• Achieved annual sales quota in less than 9 months• Won "Top 500," Associate Award based off individual sales performance• Consistently ranked top 5 Fitness Advisors within the Region• Developed excellent sales experience speaking to a variety of different people• Coached and assisted in the development of new Fitness Advisors

Education

  • Gannon University
    Master of Business Administration - MBA, Marketing and Finance
    2012 - 2014
  • Gannon University
    Bachelor of Business Administration - BBA, Marketing and Management
    2008 - 2012

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