Experience

Liquid Assets LLC Distributors

• United States
• Wholesale
• 1 - 100 Employee

• Customer Experience Manager

  • Apr 2021 - Present

  A mix of responsibilities and titles under my position.Customer Service Manager: work hand in hand with customer service team, warehouse, inventory, customers, and support. Educator Director: sett up educational events including virtual, in salon, and outside locations. Mange and project budgets for events.Inside Sales: call on leads to generate new business and manage/grow current accounts.Admin work: schedule and book educators, including travel and accommodations. Manage office and supplies as needed.



Excel Learning Center

• United States
• Education Administration Programs
• 1 - 100 Employee

• Classroom Lead

  • Sep 2020 - Mar 2021

  Direct daily supervision of up to 18 children before and after school. Positive daily interactions with students and parents. Participate in all required training. Planning age appropriate activities daily based on interests of children. Maintaining all required daily/weekly/monthly paperwork in order to meet requirements and expectations of Excel Learning Center and NCDCDEE licensing standards. Maintaining Licensing, Sanitation, and ECERS standards in classroom environments including the areas of cleaning/sanitation, interaction and supervision, inventory and maintenance of supplies/materials, schedules and lesson plans.



KENNETH'S SALON FOR HAIR

• Hairstylist/Cosmetologist

  • Sep 2018 - Aug 2020

  Perform a variety of services for clients from cuts, styles, colors and more. Manage clients expectations and meet their needsExplain products or services and prices to clients. Oversee the Facebook and Instagram Pages for Garden District location. Perform a variety of services for clients from cuts, styles, colors and more. Manage clients expectations and meet their needsExplain products or services and prices to clients. Oversee the Facebook and Instagram Pages for Garden District location.



Miss Muffin by Little Miss Muffin

• Keyholder

  • Mar 2017 - Sep 2018

  Total purchases, received and processed cash or credit payments. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Create content and contests for social mediaAssist customers and greeted visitors.Worked closely with costumers to find merchandise, resolve issues, and create store satisfaction. Total purchases, received and processed cash or credit payments. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Create content and contests for social mediaAssist customers and greeted visitors.Worked closely with costumers to find merchandise, resolve issues, and create store satisfaction.



Bankers Life

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Oct 2016 - Jan 2017

  Find prospects and new clients. Scheduled and confirmed appointments to learn the needs and financial status of clients. Educate prospective clients on products available to them through Banker's Life. Operated office equipment such as fax machines, copiers, scanners, and phone system. Find prospects and new clients. Scheduled and confirmed appointments to learn the needs and financial status of clients. Educate prospective clients on products available to them through Banker's Life. Operated office equipment such as fax machines, copiers, scanners, and phone system.



Frock Candy

• Assistant Manager

  • Sep 2012 - Jun 2016

  Worked closely with costumers to find merchandise, resolve issues, and create store satisfaction. Managed seven sales associates and their schedules. Trained new employees in company policies, products, and customer service. Assisted in sales issues and problem resolutions. Participated in sales associate interviews. Responsible for store layout and visuals. Worked with Business Intelligence programs and Point of Sales Systems. Received and entered inventory into tracking system, and transferred and shipped merchandise to up to three different stores.



BREC Liberty Lagoon Waterpark

• Lifeguard

  • May 2012 - Sep 2013

  Supervised the park, which included preparing for the day by setting up and maintaining park equipment. Trained in CPR and reviewed these skills twice a month. Taught private swim lessons. Supervised the park, which included preparing for the day by setting up and maintaining park equipment. Trained in CPR and reviewed these skills twice a month. Taught private swim lessons.