Assistant IT System Administrator

• Mar 2023 - Present

O365 Service Engineer L2 - Fairfax (GCCH)

• Aug 2022 - Mar 2023

Provided specialized support and incident response for Microsoft-related issues. Field of expertise includes technical knowledge in navigating Teams admin center; configuring permissions and policies, user settings and other admin privileges; analyzing network and data logs; and collaborating with other lines of business such as Intune, Outlook, and Exchange Online to ensure quality service and experience for clients. Provided specialized support and incident response for Microsoft-related issues. Field of expertise includes technical knowledge in navigating Teams admin center; configuring permissions and policies, user settings and other admin privileges; analyzing network and data logs; and collaborating with other lines of business such as Intune, Outlook, and Exchange Online to ensure quality service and experience for clients.

English Language Arts Teacher

• Jul 2019 - Mar 2022

Educated young adults aligned with the Colorado State Standards while building positive relationships. Students explored different types of writing (narrative, expository, and argumentative) while developing 21st century skills. Educated young adults aligned with the Colorado State Standards while building positive relationships. Students explored different types of writing (narrative, expository, and argumentative) while developing 21st century skills.

Horizontal Construction Engineer

• Sep 2012 - Sep 2016

Engineer with four years of operating experience ranging from the D7 Dozers, Skid-Steer Loaders, Hydraulic Excavator (HYEX), Light Medium Tactical Vehicles (LMTV), Light Equipment Transporter (LET), and other heavy equipment. At this unit, we provided essential support for base-wide operations and other critical organizations such as the Special Forces and division-level (10,000+ personnel) military functions. Engineer with four years of operating experience ranging from the D7 Dozers, Skid-Steer Loaders, Hydraulic Excavator (HYEX), Light Medium Tactical Vehicles (LMTV), Light Equipment Transporter (LET), and other heavy equipment. At this unit, we provided essential support for base-wide operations and other critical organizations such as the Special Forces and division-level (10,000+ personnel) military functions.

Customer Service Associate

• Jun 2007 - Sep 2012

Worked as a cashier providing food services. Worked as a cashier providing food services.