Alex Kennedy
Operations Director at The Experience Department- Claim this Profile
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Topline Score
Bio
Jo Morgan
It’s rare that you come across a multi talented individual like Alex. He has a wealth of experience in Entertainment and Tourism and had the ability to manage and deliver complex projects whilst engaging with clients, third parties and his team to get the job done. I have had the pleasure of working with Alex on a number of large projects in the Cruise industry including the launch of 2 ships and the introduction of themed cruises with all the entertainment and high profile events that come with them. Having worked with Alex several times I find him professional, knowledgeable and collaborative, as well as warm, friendly and not afraid to roll up his sleeves to get things done! His ability to juggle multiple projects across large events is a key strength and this made a dramatic difference to our team when we worked together; he always delivers on what he sets out to achieve. Alex is a pleasure to work with and I would not hestitate to reccommend him.
Rachel Pepper
Very talented and professional. Very experienced. Helpful knowledgeable and gets the best results. Delivers brilliant customer service.
Jo Morgan
It’s rare that you come across a multi talented individual like Alex. He has a wealth of experience in Entertainment and Tourism and had the ability to manage and deliver complex projects whilst engaging with clients, third parties and his team to get the job done. I have had the pleasure of working with Alex on a number of large projects in the Cruise industry including the launch of 2 ships and the introduction of themed cruises with all the entertainment and high profile events that come with them. Having worked with Alex several times I find him professional, knowledgeable and collaborative, as well as warm, friendly and not afraid to roll up his sleeves to get things done! His ability to juggle multiple projects across large events is a key strength and this made a dramatic difference to our team when we worked together; he always delivers on what he sets out to achieve. Alex is a pleasure to work with and I would not hestitate to reccommend him.
Rachel Pepper
Very talented and professional. Very experienced. Helpful knowledgeable and gets the best results. Delivers brilliant customer service.
Jo Morgan
It’s rare that you come across a multi talented individual like Alex. He has a wealth of experience in Entertainment and Tourism and had the ability to manage and deliver complex projects whilst engaging with clients, third parties and his team to get the job done. I have had the pleasure of working with Alex on a number of large projects in the Cruise industry including the launch of 2 ships and the introduction of themed cruises with all the entertainment and high profile events that come with them. Having worked with Alex several times I find him professional, knowledgeable and collaborative, as well as warm, friendly and not afraid to roll up his sleeves to get things done! His ability to juggle multiple projects across large events is a key strength and this made a dramatic difference to our team when we worked together; he always delivers on what he sets out to achieve. Alex is a pleasure to work with and I would not hestitate to reccommend him.
Rachel Pepper
Very talented and professional. Very experienced. Helpful knowledgeable and gets the best results. Delivers brilliant customer service.
Jo Morgan
It’s rare that you come across a multi talented individual like Alex. He has a wealth of experience in Entertainment and Tourism and had the ability to manage and deliver complex projects whilst engaging with clients, third parties and his team to get the job done. I have had the pleasure of working with Alex on a number of large projects in the Cruise industry including the launch of 2 ships and the introduction of themed cruises with all the entertainment and high profile events that come with them. Having worked with Alex several times I find him professional, knowledgeable and collaborative, as well as warm, friendly and not afraid to roll up his sleeves to get things done! His ability to juggle multiple projects across large events is a key strength and this made a dramatic difference to our team when we worked together; he always delivers on what he sets out to achieve. Alex is a pleasure to work with and I would not hestitate to reccommend him.
Rachel Pepper
Very talented and professional. Very experienced. Helpful knowledgeable and gets the best results. Delivers brilliant customer service.
Experience
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The Experience Department
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Operations Director
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Feb 2020 - Present
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Operations Director
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Apr 2020 - Apr 2022
The Entertainment Department UK Ltd - ted ted is one of Europe's leading providers of innovative holiday, cruise and leisure concepts; providing solutions from page to stage. Responsibilities Support, lead and mentor the internal departments and their HOD’s to manage the relevant internal and client budgets, HQ, resort team and the operational experiences. Produce monthly operational, finance, team, H&S and board reports. Hold monthly objective meetings with all HOD’s to ensure they are on budget, on time via the project plan and critical path. Compliance of risk assessments, method statements, risk management and health & safety procedures. Compliance across the group with HR, recruitment and annual team reviews. Consistent approach in each department through regular 121’s and meetings.Lead the Head of roles within Production, AV, Active, Studio, costume and scenery to ensure their timelines and budgets are on track.
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Various roles
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Jan 2005 - Apr 2020
Head of Light Entertainment Head of CastingHead of Entertainment Head of Client OperationsGroup Operations Manager Client facing account manager to all of the companies clients, including TUI, Marella Cruises, Roompot, Bourne Leisure and the Rank Organisation.Ensuring of full compliancy with all team and that all the concepts are on budget, on time and exceed the expectations of the client. This would include everything from page to stage, design and end product fulfilment.
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Bridge Leisure Management Ltd.
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Operations Manager
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2011 - 2012
Operations Manager Bridge Leisure Management - Milton Keynes | 2011 – 2012 Bridge Leisure Management provide solutions and focus on providing Holiday and Caravan parks of all styles and sizes with business, management and technology solutions that improve profitability, performance and image of those businesses. Responsibilities The development, delivery and implementation of the entire holiday park operation. Incorporating all the on park marketing, recruitment, health and safety, RAMS, and the day-to-day management of five independent holiday resorts. To include all the hotel booking and reservation systems. F&B operation. Maintenance and grounds-work. Housekeeping. Retail outlets. Liaising with administrators and international banking corporations, in securing failing parks, which are due to become insolvent.
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Self employed
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World wide
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Entertainment Management, Cruise Director, Production
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Jan 1994 - Jan 2005
Cruise Director Multiple Cruise Lines - World-wide | 2000 – 2005 Responsibilities As the hinge pin of the on board entertainment and the face of the ship. A senior customer facing role delivering a 5 star experience across the ship. The role included liaising with all on board officers in particular the Captain. Management of a multi-national crew. Daily rotas, running orders & programmes. Excursions and guest experiences. Conferencing and event management. Public announcements and M of C duties. Management and delivery of the on board cruise news, marketing and media channels. Additional ancillary revenue opportunities.
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