Experience

SuperFriend

• Australia
• Mental Health Care
• 1 - 100 Employee

• EA & Operations Support

  • Dec 2022 - Present

• Customer Operations Support

  • Jun 2022 - Feb 2023



Healthcare Australia

• Australia
• Staffing and Recruiting
• 700 & Above Employee

• Operational Consultant

  • May 2021 - Jun 2022

  Develop and maintain strong relationships with clients and candidates within the disability sector Operational administration including daily inbound and outbound client and candidates calls, database updates, etc. Sourcing and placing suitable candidates into shifts with clients Business process improvement and efficiencies Compliance with legal and statutory requirements Develop and maintain strong relationships with clients and candidates within the disability sector Operational administration including daily inbound and outbound client and candidates calls, database updates, etc. Sourcing and placing suitable candidates into shifts with clients Business process improvement and efficiencies Compliance with legal and statutory requirements



Converge International

• Australia
• Wellness and Fitness Services
• 200 - 300 Employee

• Client Services Officer

  • Feb 2021 - May 2021

  Triaging crisis calls, providing a safe space for employees in emotional/mental distress as part of their company EAP. Training in basic counselling, transference, communicating with people in distress, including people with suicidal ideation/intent. Triaging crisis calls, providing a safe space for employees in emotional/mental distress as part of their company EAP. Training in basic counselling, transference, communicating with people in distress, including people with suicidal ideation/intent.