Experience

Prime Occupational Medicine

• United States
• Medical Practices
• 100 - 200 Employee

• Information Technology Assistant

  • Mar 2019 - Present

  • Supported Prime in setting up workstations in Clinics in accordance to HIPPA requirements • Provided daily Level 1 to Level 2 physical and remote support for medical clinics across Louisiana and for Prime’s corporate headquarters • Helped establish new IT procedures and assisted in training for new Employees in IT procedures • Coordinated and assisted with Prime’s developers in the launch of Prime’s new EME website • Supported Prime in setting up workstations in Clinics in accordance to HIPPA requirements • Provided daily Level 1 to Level 2 physical and remote support for medical clinics across Louisiana and for Prime’s corporate headquarters • Helped establish new IT procedures and assisted in training for new Employees in IT procedures • Coordinated and assisted with Prime’s developers in the launch of Prime’s new EME website



Saint Joseph's Academy

• Computer Technician

  • Mar 2013 - Aug 2015

  • Installed software, modified and repaired hardware and resolved technical issues. • Provided base level IT support to non-technical personnel within the business. • Evaluated and responded to incoming requests for technical support assistance. • Resolved customer issues in a clear, courteous and straightforward manner. • Identified and solved technical issues with a variety of diagnostic tools. • Installed software, modified and repaired hardware and resolved technical issues. • Provided base level IT support to non-technical personnel within the business. • Evaluated and responded to incoming requests for technical support assistance. • Resolved customer issues in a clear, courteous and straightforward manner. • Identified and solved technical issues with a variety of diagnostic tools.