Experience

Omniplex Learning

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Major Account Manager

  • Jul 2023 - Present

  Working with our largest global accounts to elevate their digital learning strategy, through consultancy on technology and people based solutions.

• Key Account Manager

  • May 2022 - Jul 2023

  Providing a complete digital learning solution to clients globally. Supporting learning teams with formulating and executing a successful digital learning strategy, as a trusted partner to stakeholders across the business. - Supporting clients with world-class eLearning authoring tools including Articulate 360 and Vyond.- Improving digital adoption across multiple functions with learning in the flow of work, allowing for seamless and accessible content to be available to users without disruption to their workflow.- Partnering with market-leading learning ecosystems to offer a single platform solution to support my client's entire learning process – from development to delivery.- Providing bespoke content creation solutions to assist world class programme delivery to end users globally.- Educating learning teams with certified training courses across authoring support, accessibility and instructional design. Show less



NIQ Brandbank

• United Kingdom
• Information Services
• 300 - 400 Employee

• Client Development Manager

  • Jan 2022 - May 2022

  NielsenIQ Brandbank is the leading provider of digital product content solutions. We enable brands and retailers to deliver the best shopping experience by providing the ability to capture and share rich digital product content on all channels seamlessly.NielsenIQ Brandbank’s end-to-end solutions connect shoppers to the most up-to-date and relevant digital product content, making consumer goods more discoverable and engaging.We work with our customers to digitise their product information, by connecting brands and retailers directly to shoppers and greatly improving the shopper experience. Currently operating in 39 countries, NielsenIQ Brandbank is the content partner to over 52,000+ brands, 700+ retailers, and wholesalers across the globe. Show less

• Client Development Executive

  • Oct 2020 - Jan 2022

• Key Account Manager

  • Mar 2020 - Oct 2020



R13 Recruitment Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Specialist

  • Jan 2019 - Mar 2020

  Established recruiter with experience in creating profitable and long standing partnerships with clients across the Eastern region. Skilled at identifying candidates from entry level to senior management level roles. I look to provide a consultative approach to all communications with candidates and clients alike, providing a detailed and up to date understanding of the commercial market and the best available options on a case by case basis. Detail orientated approach to securing new vacancies, understanding a job brief and recognising the most suitable candidate for the position. Transparency is key and my remit is to keep clients and candidates updated through every step of the recruitment process.I love working with people and helping candidates find their dream career opportunities, utilising my in-depth understanding of the recruitment market and existing clients. This has been strengthened with robust industry success throughout my career, creating opportunities to work alongside a diverse client base within the generalist commercial field. I offer an in-depth knowledge within the commercial permanent and contract field including: Accountancy, Administration, Customer Services, Executive, Financial Services, HR, Insurance, Management, Digital & Creative, Marketing & PR, Multi-lingual, PA and Sales.If you are looking for your next career role or are a business who require support finding the ideal candidate, please don’t hesitate to get in touch:alex@rthirteen.co.uk01603 338 313 Show less

• Account Manager

  • Aug 2018 - Jan 2019

• Resource Specialist

  • Aug 2016 - Aug 2018

  As an integral member of R13 Recruitment, I am responsible for providing resourcing support for our Delivery Consultants and Recruitment Specialists, specialising in the fulfilment of permanent and commercial vacancies across a varied range of industries. This includes resourcing for current vacancies, carrying out telephone and face to face registrations and ensuring that the individual is the perfect fit for the vacancy I am looking to fill. I am responsible for giving candidates the information they need to be successful through the interview process and being able to provide additional support when needed.Proactively searching for new candidates through a variety of different methods including networking activities, social media communication and passive candidate searching. I also carry out candidate aftercare, ensuring candidates feel satisfied and happy in their new roles. Effectively completing general administrative assignments to support the Commercial team in daily operational tasks and ensuring that our database is kept up to date to comply with accurate resourcing in the future. Show less



Naked Wines

• United Kingdom
• Food and Beverage Retail
• 100 - 200 Employee

• Partnerships Manager

  • Aug 2015 - Aug 2016

  - Driving new customer acquisition recruiting thousands of loyal Angels through physical and digital campaigns that will fund Naked’s talented winemakers through monthly investment- Unlock the potential of all Naked’s exciting conversations and drive them through to completion- Nurture the business’ existing relationships and get more out of them- Utilising access to 7 years of rich data to find new channels of revenue- Analyse traffic, orders and quality to make the business model more efficient- Entrepreneurial and analytical instincts to find the opportunities and close deals- Exceptional organisation - being responsible for hundreds of partners and an acquisition budget and keeping open, fluid communication channels Show less

• Wine Advisor

  • Nov 2014 - Aug 2015

  - Working in a role that requires you to be a confident communicator and a passionate individual that is willing to go the extra mile. - Contacting a wide range of customers, providing the highest levels of customer service whilst having an extensive knowledge of your product in order to maximise sales opportunities.- Having the opportunity to help organise and travel the country on several Tasting Tours, interacting with customers face to face and setting up and clearing down large venues.- Being confident to adapt to an evolving and growing business, having to think on my feet and being confident to work as part of as a team whilst looking to excel with individual targets.- Forge positive relationships with customers and winemakers to strengthen the ethos of Naked Wines- Motivating and facilitating supporters to maximise the funds they raise- Developing and implementing a strategy for maximising revenue from tasting events- Being involved in a high profile IT Project, performing business/user acceptance testing Show less



Odeon

• Italy
• Events Services
• 1 - 100 Employee

• Team Member

  • Mar 2013 - Dec 2014

  My duties included serving guests, dealing with customer queries and ensuring people left having enjoyed a premium experience. I was expected to have extensive knowledge on all our latest offers, pushing for add-ons where possible to ensure our customers got the best value for money. I was also trained to work behind the bar, selling alcohol and experiencing the intense environments of working behind a busy bar on match days during the premier league season. My duties included serving guests, dealing with customer queries and ensuring people left having enjoyed a premium experience. I was expected to have extensive knowledge on all our latest offers, pushing for add-ons where possible to ensure our customers got the best value for money. I was also trained to work behind the bar, selling alcohol and experiencing the intense environments of working behind a busy bar on match days during the premier league season.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Nov 2011 - Apr 2012

  As an assistant at a leading retail store I was given the task of achieving team sales targets through a focus on selling and the delivery of a market leading customer experience. Working as part of a highly motivated team, I represented a corporation that prides itself on an extremely high level of customer service, maintaining that level at all times and consistently looking to go the extra mile for customers.The role demanded that I had an extensive product knowledge to maximise potential sales, being able to advise customers on products and potential add-ons to maximise sale profit. Show less