Experience

Motor Vehicle Software Corporation (MVSC)

• United States
• Automotive
• 1 - 100 Employee

• Registration Support Expert

  • Feb 2018 - Present



CarMax

• United States
• Retail
• 700 & Above Employee

• Lead Business Office Associate

  • May 2016 - Feb 2018

  -Delegate daily tasks and daily business to associates-Assist in weekly auto auctions-Audit completed work by associates for accuracy -Oversee DMV desk for compliance and accuracy-CA DMV registration and CVR/AVRS processing-BPA processing-Solve complex issues and make decisions to drive business-Make exceptions when necessary to drive customer service-Work with the CA DMV to complete customer registration -Solve title issues with various other title agencies-Obtain vehicle payoff information-Develop and execute a plan-Roll out new processes to team and gain "buy-in"-Partner with other departments or to solve various scenarios-Assist customers with the paperwork process of buying or selling their car-Answer phones-Cash handling-Handle all title documents for the entire store-Follow up on all missing titles or title issues-Track funding or accounting issues from our store-Train new associates-Provide feedback to current and new associates-Lead workplace environment enrichment activities Show less

• Business Office Associate

  • Mar 2014 - May 2016

  -Assist customers with the paperwork process of buying or selling their car-Answer phones-Cash handling-Handle all title documents for the entire store-Follow up on all missing titles or title issues-CA DMV registration and CVR/AVRS processing-Follow-up on DMV registration issues-BPA Processing-Track funding or accounting issues from our store-Train new associates-Provide feedback to current and new associates-Lead workplace environment enrichment activities Show less



Nike

• United States
• Retail
• 700 & Above Employee

• Shipping and Receiving

  • Apr 2012 - Mar 2014

  -Handle daily shipments -Prepare all new inventory for the sales floor -Track department productivity -Assign daily tasks to team -Organize and track inventory -Handle daily shipments -Prepare all new inventory for the sales floor -Track department productivity -Assign daily tasks to team -Organize and track inventory



Paradise Valley Estates

• Kellner

  • Sep 2011 - Apr 2012