Experience

CD & Power

• United States
• Facilities Services
• 1 - 100 Employee

• Account Manager / Project Coordinator

  • Sep 2018 - Present

  Manage Norcal territory selling commercial and residential backup power systems contributing $1.5M to company profit annually Responsible for managing 75 accounts that include both business-to-business and business-to-consumer customers Achieved 100% of sales quota for 24 months running Contributed an additional $80k in net sales by creating new business opportunities in 2021 Selected for managerial training program after being recognized for my leadership skills and contributions to the company's success Created and socialized new processes to streamline service and sales departments within 3 months of employment Show less



Future Automotive Group

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Service Consultant

  • Jul 2014 - Sep 2018

  Contributed $1.3M in company profit in 2018 by managing customer relationships while reaching sales quotas for 30 consecutive months Awarded Hyundai All-Star Award for the achievement of 250+ 5 star yelp reviews in 2017 Received Expert Service Consultant title through the Hyundai Recognition Program Contributed $1.3M in company profit in 2018 by managing customer relationships while reaching sales quotas for 30 consecutive months Awarded Hyundai All-Star Award for the achievement of 250+ 5 star yelp reviews in 2017 Received Expert Service Consultant title through the Hyundai Recognition Program



Premier Auto Service

• Brazil
• 1 - 100 Employee

• Service Manager

  • May 2011 - Jul 2014

  Interfaced with customers providing service consulting, resulting in 60+ 5 star Yelp reviews Managed 3 technician employees by delegating assignments based on project priority Managed parts coordination for each repair for multiple vehicle models, both foreign and domestic Interfaced with customers providing service consulting, resulting in 60+ 5 star Yelp reviews Managed 3 technician employees by delegating assignments based on project priority Managed parts coordination for each repair for multiple vehicle models, both foreign and domestic



Wheel Works Bridgestone/Firestone

• Service Advisor / Technician

  • Jul 2010 - May 2011

  Worked with customers in a sales role as a service consultant. Conducted repairs on vehicles including: general services, alignments, changing tires, maintenance and inspections. Trained new employees on inspections, repairs and customer interaction. Worked with customers in a sales role as a service consultant. Conducted repairs on vehicles including: general services, alignments, changing tires, maintenance and inspections. Trained new employees on inspections, repairs and customer interaction.



Gemini / Streivor Steel

• Tig Welder - Fabricator / Break Press Operator

  • Sep 2008 - Apr 2009

  TIG Welder: Duties include welding 14-20 gauge stainless, mild, and galvanized steel. Welding various kitchen items such as tables, shelves, cabinets, sinks, hoods, and miscellaneous accessory items. Break Press Operator: Duties include: checking flat drawings and blue prints, loading and unloading dies, breaking (bending) stainless steel sheets 14-20 gauge into various kitchen items Forklift Operator, Light Wiring & Fire Suppression System installation. TIG Welder: Duties include welding 14-20 gauge stainless, mild, and galvanized steel. Welding various kitchen items such as tables, shelves, cabinets, sinks, hoods, and miscellaneous accessory items. Break Press Operator: Duties include: checking flat drawings and blue prints, loading and unloading dies, breaking (bending) stainless steel sheets 14-20 gauge into various kitchen items Forklift Operator, Light Wiring & Fire Suppression System installation.