Experience

CD & Power

• United States
• Facilities Services
• 1 - 100 Employee

• Account Manager / Project Coordinator

  • Sep 2018 - Present

  -Responsible for $590k which equates to 10% of total company profit-Contributed $80k in net sales dollars through creating new business opportunities -Selected for a managerial training program after being recognized for contributions to the company’s success and leadership skills-Created new processes to streamline standard operating procedures within three months of employment -Responsible for $590k which equates to 10% of total company profit-Contributed $80k in net sales dollars through creating new business opportunities -Selected for a managerial training program after being recognized for contributions to the company’s success and leadership skills-Created new processes to streamline standard operating procedures within three months of employment



Future Automotive Group

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Service Consultant

  • Jul 2014 - Sep 2018

  -Contributed $1.3M in company profit in 2018 through managing customer relationships while reaching sales goals for 30 consecutive months-Awarded the Hyundai All-Star Award for my achievement of 250+ 5-star reviews in 2017-Future Hyundai - #1 Service satisfaction Hyundai dealer in the western region district awarded three consecutive quarters-Received Expert Service Consultant title through the Hyundai Recognition Program-Contributed to dealership receiving Ford’s President’s Award for three consecutive years. The President's Award is only given to the top 1 percent of Ford dealerships for excellence in customer satisfaction in new-car sales and warranty service.



Premier Auto Service

• Service Manager

  • May 2011 - Jul 2014

  -Interfaced with customers providing service consulting resulting in 60+ 5 star yelp reviews.-Managed three technician employees by delegating assignments based on project priority.-Managed parts coordination for each repair for multiple vehicle models both foreign and domestic.-Worked with customers to provide a pleasant relaxed repair experience. -Interfaced with customers providing service consulting resulting in 60+ 5 star yelp reviews.-Managed three technician employees by delegating assignments based on project priority.-Managed parts coordination for each repair for multiple vehicle models both foreign and domestic.-Worked with customers to provide a pleasant relaxed repair experience.



Wheel Works Bridgestone/Firestone

• Service Advisor / Technician

  • Jul 2010 - May 2011

  -Worked with customers in a sales role as a service consultant.-Conducted repairs on vehicles including: general services, alignments, changing tires, maintenance and inspections.-Trained new employees on inspections, repairs and customer interaction. -Worked with customers in a sales role as a service consultant.-Conducted repairs on vehicles including: general services, alignments, changing tires, maintenance and inspections.-Trained new employees on inspections, repairs and customer interaction.



Gemini / Streivor Steel

• Tig Welder - Fabricator / Break Press Operator

  • Sep 2008 - Apr 2009

  -TIG Welder: Duties include welding 14-20 gauge stainless, mild, and galvanized steel. Welding various kitchen items such as tables, shelves, cabinets, sinks, hoods, and miscellaneous accessory items. -Break Press Operator: Duties include: checking flat drawings and blue prints, loading and unloading dies, breaking (bending) stainless steel sheets 14-20 gauge into various kitchen items-Forklift Operator, Light Wiring & Fire Suppression System installation. -TIG Welder: Duties include welding 14-20 gauge stainless, mild, and galvanized steel. Welding various kitchen items such as tables, shelves, cabinets, sinks, hoods, and miscellaneous accessory items. -Break Press Operator: Duties include: checking flat drawings and blue prints, loading and unloading dies, breaking (bending) stainless steel sheets 14-20 gauge into various kitchen items-Forklift Operator, Light Wiring & Fire Suppression System installation.