Guest Experience Expert 2

• Nov 2022 - Present

-Preformed Outreach calls to customers to make sure their ownership experience stays superb. -Preformed office management duties, such as schedule creation based off of collected call center data from years prior -Preformed numerous duties as requested by management

Business Development Agent

• Jun 2021 - Nov 2022

Help grow sales profits and grow business profits. Extensive knowledge on vehicle service schedules and servicing operations. Helped with troubleshooting on in vehicle technology. Took leads and made them into a shown appointment with a profit. Scheduled appointments for service center. Made sales goals consistently and made sure customers experience was above expectations.

Event Manager/Event Technology Specialist

• Aug 2015 - Present

*Provides Event Management to Mountain View Elementary School and Glendale Middle School. *Utilizing both school event spaces to create, manage, and provide successful events for the school as well as the surrounding community. *Building features include a full sized auditorium with current and updated lighting and sound equipment. As well as 4 multi use rooms and another stage area. Assists SLCSD Music, Dance, and Play instructors and administration to create the best venue environment for each specific event. *This job title includes: Event Planning, Event Management, Sound and lighting Design, and stage rigging. *assists SLCSD with events district wide at Elementary, JR, as well as High schools *Works closely with IT and administration at all schools in the District to see what specific needs/wants are. Show less

Event Coordinator/Tech Crew

• Jun 2012 - Present

Program Assistant

• Oct 2020 - Jun 2021

Technology Specialist/IT Helpdesk

• Aug 2018 - Feb 2020

*Worked closely with the President of the University of Utah with Presidential Events *Source of all AV/Classroom and event support for the entire University of Utah *Ran campus wide events *Supported Camera Services with events and scheduling *Helped install classroom AV systems, including Crestron systems. *Front desk agent for a multi-use office/Faculty Center in the Marriott Library. *Kept a inventory of faculty and staff/student equipment. Both internal as well as external. Show less

Cook/Delivery/Front End

• Jul 2017 - Sep 2017

Helped a start up get up and running! Numerous duties in the start up. Now opening its second location out of state. Happy to of gained this experience in the food industry as well as being a part of the team that helped start up a business. Helped a start up get up and running! Numerous duties in the start up. Now opening its second location out of state. Happy to of gained this experience in the food industry as well as being a part of the team that helped start up a business.

Car Rental Associate

• Aug 2015 - Jun 2016

*Helped clients with their vehicle rental needs. Making their rental experience AMAZING! *Helped clients with their vehicle rental needs. Making their rental experience AMAZING!

Custodian

• Aug 2014 - Jun 2015

*Maintained building and grounds on a daily basis to keep a safe and welcoming environment for students, staff and faculty. *Secured and locked building and grounds *Maintained building and grounds on a daily basis to keep a safe and welcoming environment for students, staff and faculty. *Secured and locked building and grounds

Sound Technician

• Aug 2009 - Jun 2015

Stage Managment/Event Management/Front of House

• Jan 2009 - Jun 2015

Assisted with Stage Management as well as in the Sound Booth with lighting and sound design. Assisted with the Front of House, I was the Assistant Concessions Manager, as well as helped with the box office as a fill in when needed. This included answering phone calls as well as selling season tickets to potential season ticket holders. I assisted with managing events as well. Assisted with Stage Management as well as in the Sound Booth with lighting and sound design. Assisted with the Front of House, I was the Assistant Concessions Manager, as well as helped with the box office as a fill in when needed. This included answering phone calls as well as selling season tickets to potential season ticket holders. I assisted with managing events as well.