Experience

GAC Enterprises, LLC

• United States
• Construction
• 1 - 100 Employee

• COO

  • Sep 2017 - Present

  * Analyze internal operations and identify areas for process enhancement *Implement business strategies and plans that align with the short- and long-term objectives *Oversee operations, HR, and accounting, and focus in sales management so that sufficient investment capital can be budgeted for near-term growth targets *Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability *Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts *Build and maintain trusting relationships with key customers, clients, partners, and stakeholders Show less



Mitsui & Co., Ltd.

• International Trade and Development
• 700 & Above Employee

• Technical Sales and Marketing Assistant Manager

  • May 2015 - Sep 2017

  • Maintain existing customers while working to generate new and repeat sales by providing product and technical information in a timely manner. • Uncovers new opportunities with customers by leveraging relationships and asking market related questions. • Determine customer requirements and expectations in order to recommend specific products and solutions. • Recommend alternative products based on cost, availability or specifications. • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint. • Educate customers about terminology, features and benefits of products and/or grades of material in order to improve product related sales and customer satisfaction. • Work closely with team members and vendors to recommend solutions in order to resolve a customer’s technical/processing issues in a quick and effective manner. • Quickly/efficiently advise customers regarding physical properties of material and grade/material recommendation for a particular application/market. • Assist customers in obtaining required regulatory information on various products as requested by customers. • Provide customers with technical datasheets and other technical information as needed. • Plans, schedules, and routes inbound and outbound domestic and international shipments of product, using knowledge of regulations, tariffs and company policies. • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. • Obtain accurate information from vendors relating to shipment dates and expected date of delivery. • Contact customers on a monthly basis to obtain sales forecast informing team members of significant increases or decreases in volumes so inventory levels can be adjusted accordingly. • Work closely with team members and credit department to establish, process, and maintain appropriate credit lines/applications for new and existing customers. Show less



Kuraray America, Inc.

• United States
• Chemical Manufacturing
• 400 - 500 Employee

• Production Quality Chemist

  • May 2013 - May 2015

  •Team leader in charge of the analysis of trends and patterns to measure production quality. Analyzed over 3K+ data points on a daily basis and supervised the work of eight lab techs. •Collaborated with the Sales department to satisfy newly acquired and current customer’s quality concerns regarding our products. •Extensive use of SAP, Excel and PowerPoint on a daily basis; to cover responsibilities that included Supplies Purchasing, Cost Control, Trend Analysis and Future Contracts Presentation to upper Management. •Managed all QC Department supplies and special orders. Dealt with vendors, HSE and internal management in regards to the introduction of a new chemical to the process. Responsible for price negotiation, returns, stock availability for all items including any extraordinary item that was required. •Presented analyses and evaluations of new product applications required by clients to upper management and ultimately to new customers. •Authored and revised SOPs, training programs and instruction manuals for new and long-standing instruments utilized in the laboratory. Collaborated with the Japanese Division to achieve Global Quality Control Mechanisms for multiple polymer grades. •Produced daily, weekly and monthly reports in Excel and Word, documenting production and quality of different product lines. Kept abreast of trends, any other competitive products and the industry developments. Show less



Calumet Specialty Products Partners, L.P.

• United States
• Oil and Gas
• 700 & Above Employee

• Laboratory Technician & Technical Sales Support

  • Dec 2010 - May 2013

  • Support sales representatives with verification of product technical specifications and both State and International companies. • Liaison of US Sales Division for future contracts presentation to Latin American customers. • Managed supplies and product support of four different laboratory divisions – Biodiesel, Environmental, Sulfonate and White Oil. • Development of cost efficient oil blends with raw materials to decrease the cost of production. • Produced daily reports on the status of all the quality process for which the laboratory was responsible. • Integrated the position of the former environmental department into the daily QC Lab activities. Developed an electronic environmental tracking system fulfilling state and federal permits. Show less