Program and Chief Technology Coordinator

• Apr 2020 - Present

Youth Ministry Coordinator

• May 2020 - Present

Residential Services Advocate

• May 2019 - Oct 2019

Provide emotional support and advocacy services to sexual assault and domestic violence clients. Crisis intervention counseling, resources and referrals, safety planning, emotional, legal, and medical advocacy, in-person sexual assault response. Safety Committee member. Appreciation Committee member.

Customer Service

• Jun 2018 - Mar 2019

Managing and entering customer orders and coordinating fulfillment with production team. Maintaining accurate records and database. Resolving customer complaints. Generating and proofreading content for social media, email, and newsletters. Overseeing the United States Coast Guard coffee program. Creating design mock ups for new products. Representing Raven's Brew Coffee at local store events.

Assistant Director

• Jun 2016 - Jun 2018

Program Director

• Jun 2012 - Jun 2016

Year-round Hospitality Intern

• May 2011 - Jun 2012

Summer Discovery Group Leader

• Jun 2008 - May 2011

In a decentralized model, create dynamic week-long programs tailored to the needs of the group, as discussed and decided upon by the group, 24 hours at a time. Directly responsible for three staff members and fourteen campers each session, changing up the staff and age groups each week through the summer. Coordinating necessary supplies and resources, reserving program areas of the camp, meeting with other Discovery Group Leaders and Program Director nightly to address any concerns from the community and disseminate useful information back to each respective group. Initially hired as a camp counselor, slept in the cabins with the campers. After four days, moved to the group leader role and out of the cabins and into shared residential facility with other leaders.

Bar Staff

• Oct 2014 - Jan 2015

While in England, applying for visas. Deliver excellent customer service, at all times. Serve and present beverages, quickly and efficiently, meeting company standards. Assist in keeping the bar and front-of-house clean and tidy. Make customers aware of offers on food and drink range. Speak to customers to ensure that they are satisfied. Maintain personal knowledge by completing in-house and online training. Always adhere to all company policies and procedures and licensing laws.

Summer Camp Specialist

• Sep 2012 - May 2013

While in England, applying for visa. Market CCUSA to students from UCLan and surrounding areas (through posters, published articles, twitter etc.), represent CCUSA at graduate and job fairs, assist at information presentations around the North West, and interview applicants.

Kitchen Assistant and Server

• Sep 2010 - May 2011

The first half of the program was dedicated to acquiring and improving skills in the kitchen. Menu planning, technical skills, measured by a practical assessment and report.The second half focused on front of house skills, rotating through the roles of server, bar staff, and barista.