Experience

The Mailing People - Direct Mail Experts
• United Kingdom
• Advertising Services
• 1 - 100 Employee
• Data Processor

  • Jan 2023 - Present


✉️ The Mailing People - Direct Mail Experts ✉️

• Data and Document Controller

  • Jun 2021 - Nov 2022

  I work with clients data and am responsible for the collating and processing of the data for mailing within the Cygnus software. I am also responsible for creating the letter, envelope, postcard artwork using the InDesign software. I also will perform data cleansing on customer data where required again using the Cygnus software. I work with clients data and am responsible for the collating and processing of the data for mailing within the Cygnus software. I am also responsible for creating the letter, envelope, postcard artwork using the InDesign software. I also will perform data cleansing on customer data where required again using the Cygnus software.



University of Southampton

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrative Officer

  • Sep 2019 - Dec 2020

  I am an administrative officer within the Faculty of Medicine graduate school at the University of Southampton. I work within the whole student life cycle, dealing with anything from Admissions to Awarding. I am the first point of call for students and academics who have queries or issues they may have in regards to their study, I assist academics with their programme management, this includes monitoring attendance, updating our student database with withdrawals, suspensions and enrolment. I am also responsible for servicing committees for two of our masters programmes. In addition I am responsible for all administration relating to the Integrated PhD Programme (IPhD) and the MRes Stem Cells programmes, in particular maintenance of records for the modules taught, setting up e-assignment and logging student grades, and arranging the IPhD Away Day and Exam Boards. Due to personal circumstances I was unfortunately let go from this position.



Helistrat Management Services

• United Kingdom
• Retail Office Equipment

• Order Release Administrator

  • Feb 2019 - Sep 2019

  • Processing client data into excel for use in our system using vlook up and pivot tables • Communicating with external vendors and internal colleagues to solve problems • Working to tight deadlines • Matching orders to invoices to start the invoicing process • Monitoring order levels and prioritising work that needs to be done • Processing client data into excel for use in our system using vlook up and pivot tables • Communicating with external vendors and internal colleagues to solve problems • Working to tight deadlines • Matching orders to invoices to start the invoicing process • Monitoring order levels and prioritising work that needs to be done



Waitrose

• United Kingdom
• Retail
• 700 & Above Employee

• Team Leader

  • Aug 2015 - Sep 2019

  I am a Team Leader who is use to managing varying sizes of teams, the sizes can vary from a small night fill team to managing the entire shop floor. I am not afraid to take responsibility having taken on our wine department over Christmas and having to manage our stock levels, customer orders and also presentation and managed to achieve higher sales and customer satisfaction levels then we had the previous years. I was also a key part of customer service training due to my incredibly high standard, I would be asked to and offer to train new partners and give refreshers or help to existing partners. Finally I was not afraid to make observations and speak to higher management about it, such as if I spotted something we could improve on I would bring it to a manager and organise a trial of my idea and how we could improve it.



ENABLEABILITY

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Play worker

  • Jul 2012 - Aug 2015

  I worked for 3 years as a disabled children's play worker at a play scheme. within my first year I was promoted to escort which meant I was going out speaking to parents and collecting children to bring into the play scheme. In the end I left as i gained a more permanent position. I worked for 3 years as a disabled children's play worker at a play scheme. within my first year I was promoted to escort which meant I was going out speaking to parents and collecting children to bring into the play scheme. In the end I left as i gained a more permanent position.

• Shop Floor Assisstant

  • Sep 2009 - Sep 2011

  I worked part time whilst i attended college at waitrose Waterlooville as a shop floor assistant. i was mainly responsible for stacking shelves and helping customers with their Inquiries. I left the position as i attended university away from home and was unable to keep the job. I worked part time whilst i attended college at waitrose Waterlooville as a shop floor assistant. i was mainly responsible for stacking shelves and helping customers with their Inquiries. I left the position as i attended university away from home and was unable to keep the job.